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AllData / Mitchell / Identifix integration

ATLAuto
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ATLAuto Rising Star

ATLAuto

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Back when I worked with Firestone, we used their proprietary shop management software which integrated EVERYTHING.

 

Once the service adviser wrote up the ticket, a technician could select the vehicle, then with ONE CLICK, he could access the following:

  • Oil type and quantity
  • Filter numbers for cabin, air, and oil
  • Tire size and pressure
  • Wheel torque specs
  • Mitchell / Identifix one-click without re-entering specs

It was so nice and seamless to use all the multiple systems working together as one cohesive package.

 

Try as I might, I cannot find another shop software that does ANY of this with one click. Rather, we have separate software packages for each of the above items ... each requiring re-entry of all the vehicle information every time.

 

Anyone found a good one-stop integrated solution?

nmikmik Enthusiast

nmikmik

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I suspect that's why Firestone can get away with their franchise fees :(

Was it all "cloud-based" Wes? I bet there is a way and someone reading this, thinking - opportunity!

ATLAuto Rising Star

ATLAuto

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It was actually cloud-based. All of Firestone's stations logged into a main server somewhere at corporate I'm guess.

 

The software was so seamless and efficient. Shame that it's proprietary...

ATLAuto Rising Star

ATLAuto

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You can get all that with iDentifix. The downside is it prints a lot more, like lift points, misc torque specs, etc. Might be worth a look.

 

Great point, Jeff. I just found them all under the MOTOR Specifications sections. This gets us about halfway. Ideally, the RO software should export all the vehicle information into Identifix directly.

  • 1 year later...
mspecperformance Mentor

mspecperformance

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Posted

Thank you Edward. I believe with today's technology and the wide use of Apple mobile products that do not have flash that it would be a smart idea for a big company and industry leader such as Mitchell to get on the non-flash bus lol

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