AllData / Mitchell / Identifix integration

[ATLAuto]

Back when I worked with Firestone, we used their proprietary shop management software which integrated EVERYTHING.

 

Once the service adviser wrote up the ticket, a technician could select the vehicle, then with ONE CLICK, he could access the following:

• Oil type and quantity
• Filter numbers for cabin, air, and oil
• Tire size and pressure
• Wheel torque specs
• Mitchell / Identifix one-click without re-entering specs

It was so nice and seamless to use all the multiple systems working together as one cohesive package.

 

Try as I might, I cannot find another shop software that does ANY of this with one click. Rather, we have separate software packages for each of the above items ... each requiring re-entry of all the vehicle information every time.

 

Anyone found a good one-stop integrated solution?

[xrac]

Premium Member Content 

This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

[nmikmik]

I suspect that's why Firestone can get away with their franchise fees

Was it all "cloud-based" Wes? I bet there is a way and someone reading this, thinking - opportunity!

[ATLAuto]

It was actually cloud-based. All of Firestone's stations logged into a main server somewhere at corporate I'm guess.

 

The software was so seamless and efficient. Shame that it's proprietary...

[Jeff]

Premium Member Content 

This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

[ATLAuto]

You can get all that with iDentifix. The downside is it prints a lot more, like lift points, misc torque specs, etc. Might be worth a look.

 

Great point, Jeff. I just found them all under the MOTOR Specifications sections. This gets us about halfway. Ideally, the RO software should export all the vehicle information into Identifix directly.

[Gary A]

Sounds like a good project for Bolt-on...... Ken are you out there?

[EdwardGordon Mitchell1]

When was the last time you had a Mitchell1 Demo with ManagerSE and Prodemand with SureTrack?

Contact your local rep for a demo and I believe you will be impressed. PepBoys just put Prodemand with SureTrack in all 800 stores!
http://www.mitchellrep.com/index.asp

Respectfully,
Ed Gordon
Mitchell1 Sales Rep

[mspecperformance]

Wish there were non flash updated videos

[EdwardGordon Mitchell1]

Try this: https://www.youtube.com/user/Mitchell1Rocks

[mspecperformance]

Edward, I don't believe they have training videos or modules on there.

[EdwardGordon Mitchell1]

No, but if you don't like flash that we use on m1training.net I thought you could find something on there:)

[mspecperformance]

Thank you Edward. I believe with today's technology and the wide use of Apple mobile products that do not have flash that it would be a smart idea for a big company and industry leader such as Mitchell to get on the non-flash bus lol

[5 Star Auto Spa]

Has anyone tired All Data Manage Online? I am doing a demo tomorrow but would be interested to hear if there are any other shop owners that have used or are using it now.