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I just opened my shop six weeks ago. Six bays, busy street. We were progressively doing more and more business every week and we even broke even last week! But then the well went dry this week. We've done two oil changes all week. That is all! Can someone please talk me back from the ledge here? I want to go puke.

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LOL You should read my latest article. It says it all. Look under Gonzo's toolbox heading.

Yup. I guess maybe the down's would not hurt so bad after we had a few ups. Drawing a pay check from this place is an all too distant dream but to pay off the over head this month would be the bee's knees. Thank you though, it is good to know that it is not just this shop. And that there is hope for next week.

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Thank you all for the encouragement :rolleyes: I am going to go around the neighbourhood this morning and pass out some cheap oil change flyers. I am still getting used to this being a business owner thing and having to talk with people. I am a total introvert who gets along with machines much easier than people so it is a big step for me, but it must be done. Cheers you guys and may your bays be full today!

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Thank you all for the encouragement :rolleyes: I am going to go around the neighbourhood this morning and pass out some cheap oil change flyers. I am still getting used to this being a business owner thing and having to talk with people. I am a total introvert who gets along with machines much easier than people so it is a big step for me, but it must be done. Cheers you guys and may your bays be full today!

I know it will be another judgment call, but... If you are an introvert as much as you think you are, maybe hiring a kid better yet a girl to distribute the fliers first, then stop buy and introduce yourself, so it does not seem like you are begging for business. Offer them the pickup/drop off - if you can. Coming from experience, it's a big benefit to a business owner :)

GL

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I know it will be another judgment call, but... If you are an introvert as much as you think you are, maybe hiring a kid better yet a girl to distribute the fliers first, then stop buy and introduce yourself, so it does not seem like you are begging for business. Offer them the pickup/drop off - if you can. Coming from experience, it's a big benefit to a business owner :)

GL

I was thinking the exact same thing. For $60 you can have some passing out cards or flyers for a good 4 hours.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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