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Hello from Tyler, TX


mmotley

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Hello all, my name is Matt. As of July 1st, 2013, I opened the doors on an automotive shop specializing in Toyota and Lexus vehicles in the Tyler, TX area. So far, I am the only employee. Before opening my own business, I worked for a Lexus dealership in the D/FW area.

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Welcome on the new business. Most of us shop owners now started the same way. Don't hesitate to ask questions. I started working at a Honda dealership and then started my own business. Had to quickly branch out from just Honda/Acura but it was worth the move.

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  • 1 year later...

Hello all, my name is Matt. As of July 1st, 2013, I opened the doors on an automotive shop specializing in Toyota and Lexus vehicles in the Tyler, TX area. So far, I am the only employee. Before opening my own business, I worked for a Lexus dealership in the D/FW area.

 

Hello Matt, welcome to the forum. As an Ex Factory Master ASE Tech I totally get what your doing. Moving out of the DFW area into Tyler is a smart move IMO.

 

I totally agree with CARMandP , it will be essential to branch outside of just 1 Make for repair. Give us a call we would be more than happy to help you in the Diagnostic arena. For us offering solutions and aggressively good tech support is what we are all about, the Tools we recommend are always based off your needs to make your shop the best it can be.

 

Good luck to you and don't hesitate to ask as many questions as you can. There is a massive amount of knowledable business owners here that won't lead you wrong.

 

Thanks

 

OEST

OEScanTools

(682) 300-4613

[email protected]

Located in Little Elm, TX

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Thanks OEScan. I'm definitely glad I made the move. I've thought about branching out to other brands, but my business is still growing as I stay strictly with Toyota/Lexus/Scion. Doing so has allowed me to use the factory scan tool, which means I do everything the dealer does (including cutting and programming keys), minus navigation updates (Toyota has restricted it to dealer only... And most people just use their phones anyway). Part of me being exclusive to T/L/S is what has convinced many folks to try me out and why most stay with me. I don't mis-diagnose cars, I have all the special tools, I have connections for parts (almost always overnighted to me), factory repair manuals, and Lexus loaner cars. The only way I would ever branch out to another brand is if I can replicate what I'm doing now.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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