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Posted

I know this question has probably already been asked, but where are you all posting job openings to find new technicians? I've tried the local newspaper and I've been posting in craigslist but I don't seem to get any quality candidates. I recently contacted the tech school in our area to bring on some lower level techs but seem to have real difficulty locating qualified experienced technicians. Any tips on where YOU post/look for new techs?

Posted

I am having the same issue as well. I put in an ad for an entry level OR B level tech with experience on German vehicles. I have received a handful of resumes however mostly fresh tech students and truck mechanics. I have been pondering taking a chance on a tech student however I feel that we would be basically paying into a young kid who wouldn't really be able to produce for us for at least several months.

 

I will let the ad run for a few more days and then start interviewing. If all else fails I will try to take on the top candidate out of the tech student lot.

  • Like 1
Posted

Talk to your snap-on/matco/mac tool truck guys. They know who all the techs are and are in an unbiased position to help you. Tech's go and vent to the tool guys, maybe you can swoop up someone who isn't looking for a job but would move to you if the position was right.

I did this 6 months ago and got the best tech around my town. He was upset with his last employer, my snap-on guy knew him and we connected. It turned out great for both of us.

Craigslist brings out a different type of crowd. I got all the wrong candidates when I posted on there. Word of mouth is the best for advertising, so why not for employment too? If you have a few people that vouch for a tech, at least you know he/she did right by others so they might for you too.

Posted

I would like to chime in from the other side of the fence. I am a tech, I graduated from a local trade school in February of 2012 with an A average, which entitles me to a nice starting tool set from my school through Snap-On as no charge to me. I pursued my state safety and emissions inspector license on my own to make myself more employable. I finally got hired into a dealer, and I am not happy there. I hear more good than bad from other techs all over the country through a FB group I belong to. I see the advertisements placed out by my local shops, maybe even some of them are excellent places to work. In the short time of my career, I have already decided I don't want to continue in this field. All my job searches are now back into the banking industry and some retail management as this is where I worked in the past for much better and more stable wages.

 

To answer your question about where all the techs are from the tech schools, the better of us get recruited into the dealerships before we even graduate, and then we get a very sour taste from this career and then we move out of the field pretty quickly. I know of the guys I graduated with me and one other are the only ones still working as techs, and this week I have 2 non-industry interviews.

I wish you the best of luck. From reading, I believe there are some great shop owners here who take care of techs, but I have bills and a family to support, and I cannot afford to take another risk in this industry and I imagine more and more techs feel this way.

Posted
  On 6/10/2013 at 12:29 AM, ADealerTech said:

I would like to chime in from the other side of the fence. I am a tech, I graduated from a local trade school in February of 2012 with an A average, which entitles me to a nice starting tool set from my school through Snap-On as no charge to me. I pursued my state safety and emissions inspector license on my own to make myself more employable. I finally got hired into a dealer, and I am not happy there. I hear more good than bad from other techs all over the country through a FB group I belong to. I see the advertisements placed out by my local shops, maybe even some of them are excellent places to work. In the short time of my career, I have already decided I don't want to continue in this field. All my job searches are now back into the banking industry and some retail management as this is where I worked in the past for much better and more stable wages.

 

To answer your question about where all the techs are from the tech schools, the better of us get recruited into the dealerships before we even graduate, and then we get a very sour taste from this career and then we move out of the field pretty quickly. I know of the guys I graduated with me and one other are the only ones still working as techs, and this week I have 2 non-industry interviews.

 

I wish you the best of luck. From reading, I believe there are some great shop owners here who take care of techs, but I have bills and a family to support, and I cannot afford to take another risk in this industry and I imagine more and more techs feel this way.

 

You are not alone. This field is tough. I looked at UTI and ended up going to a city college auto tech program where I was already studying business. I worked for BMW for 6 years knowing once I became a master tech I was opening my own shop and leaving the dealer life behind me.

I get a lot of UTI/Wyotech kids coming into my shop looking for a job. The amount of training and experience they have entitles them to around $12-$14/hr. For a 22yr old fresh out of school, this is almost acceptable. To a guy with a family looking for a new career, it certainly is not. I saw tons of them come into dealerships I worked at (BMW) and they were the top of their class. I never saw one last more than a year. They got kicked around and treated poorly by the techs and management. I think the tech schools pump out a bunch of students with no jobs to go to. Remember, education is a business too. These schools just want to make money so they cram the classes full and pump out students for a $30k degree.

I have found that techs who are a bit more seasoned, 10-15yr veterans are past all this non-sense and actually have skills that will earn them good pay and a steady job. It's hard to see these kids struggle as I was once one of them too, but some do survive and the rest move on to other fields.

Posted
  On 6/10/2013 at 3:48 AM, RyanGMW said:

 

You are not alone. This field is tough. I looked at UTI and ended up going to a city college auto tech program where I was already studying business. I worked for BMW for 6 years knowing once I became a master tech I was opening my own shop and leaving the dealer life behind me.

I get a lot of UTI/Wyotech kids coming into my shop looking for a job. The amount of training and experience they have entitles them to around $12-$14/hr. For a 22yr old fresh out of school, this is almost acceptable. To a guy with a family looking for a new career, it certainly is not. I saw tons of them come into dealerships I worked at (BMW) and they were the top of their class. I never saw one last more than a year. They got kicked around and treated poorly by the techs and management. I think the tech schools pump out a bunch of students with no jobs to go to. Remember, education is a business too. These schools just want to make money so they cram the classes full and pump out students for a $30k degree.

I have found that techs who are a bit more seasoned, 10-15yr veterans are past all this non-sense and actually have skills that will earn them good pay and a steady job. It's hard to see these kids struggle as I was once one of them too, but some do survive and the rest move on to other fields.

I make 11.00 flat rate, I have 5 of 6 Subaru certifications, state inspector, EPA 609, among a decently stocked tool box. I wish I made 12-14.00 an hour. That is why I and others want out so fast. It is hard. My son comes first and I want to give him a good life, and that's not possible in this industry in my experience.

  • 3 weeks later...
Posted

As bad as this may seem, I was the guy that stole most all techs from other shops whenever I needed one. I asked around, found out who was good, where they worked and tried as best I could to check them out. Then made contact, had a talk about what they were doing, how I could help them advance and earn more money. Money in most cases motivates people, not in every case, but it is a major factor. I made sure my techs were the highest paid around, and if they ever left me, they knew that it would be a dramatic drop in their pay. It worked for me and them, the last shop I owned was for 11 years and the newest tech had 5 years, the oldest had 10.5 years with me. Shortly after I sold the new owner felt the guys were paid too much and either chopped their rate or messed with the pay and they all left. Within 2 years the place was closed, all because the new owner messed with what worked and the reason he bought my place...

  • 3 weeks later...
Posted
  On 7/3/2013 at 1:47 PM, weighit said:

As bad as this may seem, I was the guy that stole most all techs from other shops whenever I needed one. I asked around, found out who was good, where they worked and tried as best I could to check them out. Then made contact, had a talk about what they were doing, how I could help them advance and earn more money. Money in most cases motivates people, not in every case, but it is a major factor. I made sure my techs were the highest paid around, and if they ever left me, they knew that it would be a dramatic drop in their pay. It worked for me and them, the last shop I owned was for 11 years and the newest tech had 5 years, the oldest had 10.5 years with me. Shortly after I sold the new owner felt the guys were paid too much and either chopped their rate or messed with the pay and they all left. Within 2 years the place was closed, all because the new owner messed with what worked and the reason he bought my place...

 

Weighit, could give a bit more practical advice on how to go about doing this? I know of several shops in our city with great techs. I know I could offer them a better total compensation package. However, I'm not sure how to go about approaching them. Nobody knows them directly, so I have no connections to them. I've heard of owners just strolling into competitors' bays and talking with the techs, but I'm pretty hesitant to start doing that....

Posted
  On 7/24/2013 at 12:38 AM, Wes Daniel said:

 

Weighit, could give a bit more practical advice on how to go about doing this? I know of several shops in our city with great techs. I know I could offer them a better total compensation package. However, I'm not sure how to go about approaching them. Nobody knows them directly, so I have no connections to them. I've heard of owners just strolling into competitors' bays and talking with the techs, but I'm pretty hesitant to start doing that....

The people that know all these tech are the tool salesman, Snap-On, Cornwell, type guys. Also the fastener salesman are in every shop and get to know who is good. Paint supply salesman, Napa drivers and tow truck drivers & oil delivery drivers. Some of these guys see a lot of tecks and know who is good and who is trouble. Sometimes they know a tech is being mis- handled, held back, or just plain not happy for some reason. If you talk with these people and let them know your looking for the best and if they know anyone they would recommend you sure would appreciate it. I guess the term network fits this method of hunting. But to get a good employee, you need to be better than where he was in either pay, work environment, benefits or advancement possibilities. Something needs to motivate them to move. I've found someone, we talked twice, i made a offer and then they used my offer to get more from where they were working, they won and I had to start over hunting.

  • Like 1
Posted

Good thoughts. I need to change my mindset from seeing these tool trucks as an over-priced nuisance to seeing them as an informal networking tool across multiple shops. Thanks for the idea.

Posted
  On 7/24/2013 at 4:03 PM, Wes Daniel said:

Good thoughts. I need to change my mindset from seeing these tool trucks as an over-priced nuisance to seeing them as an informal networking tool across multiple shops. Thanks for the idea.

I looked at the tool salesmen as a bother too for a long time. They stopped my techs from working when they were out in the truck spending money. Then I figured out how I could gain from their contacts and used them as I needed them. Give it a try.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio


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