Quantcast
Jump to content

Recommended Posts



Posted

Guess that means we need to change the password a little more often ;) Like the annoying bank passwords that need to be changed every couple of weeks.

Posted

Thanks Joe for writing on this subject. It's really about ethics, conscience and good sound honesty.

 

I spent several years in construction and I always loved to see a company who was in business for 50 or 75 or 100 years. Because that tells me they were an ethical and honest outfit.

 

Bottom line is that if you operate above board, with nothing shady going on, customers will be back to support your business. Return business, that is a nice reward that we hopefully all enjoy on a regular basis.

 

About Identifix, I agree that they are a great resource, I've been using them for at least 6 months already. I highly recommend to anyone who does diagnostics.

 

 

  • Like 1
  • 5 months later...
Posted

What a bunch of cry babies!!!! If ya had any sense youd pool your money together with your local shops and share the login name an password...itd keep shop cost down. Unless you like paying 160 a month.

Posted

What a bunch of cry babies!!!! If ya had any sense youd pool your money together with your local shops and share the login name an password...itd keep shop cost down. Unless you like paying 160 a month.

 

mikeg, no name calling on this site please, lets keep it professional. I can appreciate your participation and feedback, but your suggestion clearly violates Identifix and most other web based and non web based software TOS. https://www.identifix.com/corp/terms_of_use.asp

 

Hopefully you are just kidding around and trying to be funny.... ^_^

Posted

Sorry to say but,information is just really a GOOGLE search away and..... It's free!!!.Btw don't forget about YOUTUBE.....I agree Google and YouTube won't substitute for actual repair information OR real actual EXPERIENCE..But it's no secret,repair info for anyone is available for anyone...This kind of information can be wrongly interpreted in the wrong way by inexperienced persons(the customer).This kind of info such as car owners "forums" really effects the professional auto shops and their techs..How many times have you heard the saying "I know the problem my car is having,I've searched it on you tube and it can't be that hard" ?....or what about the ole saying "I could do it but I don't have the tools"....But yes persons who steal identitys for paid subscriptions are truly scum..

Posted

What a bunch of cry babies!!!! If ya had any sense youd pool your money together with your local shops and share the login name an password...itd keep shop cost down. Unless you like paying 160 a month.

Well, with this kind of thinking would you suggest for your own customers to pull their money together, go buy their own parts and negotiate a "wholesale deal" with you. Not "really" picking on your shop's name, but with "discount" in it, already probably happening :( Businesses like Identifix are relying on shops paying the full price for service, if everyone would do what you are suggesting, they would go out of business or would have to increase their prices to compensate for stealing. I am sure it is costing them extra right now to investigate the IP addresses etc. to prevent/deal with the issue.

Posted

Just image for a moment if there was no indentifix,(like the old days)...OR no Autoshopowners.com...I remember the days when real life experience and knowledge was the only thing you had.Those were the days when you really had to figure things out to repair vehicles,now all you need to do is type in a few keywords and get results.Man, I really do like technology,thanks to all these great websites,one of them being autoshopowners that make it possible for all independent repair shops to survive.With out the support or participation of "us" the independent repair shops and techs our industry (the independent shops)would not thrive..

  • 7 months later...
Posted

I change my password all the time on Identifix and keep it saved on the shop computer only, Identifix only allows one person to use it at a time. So if my mechanics give the password to a trusted friend and they do the same I pay for the service and can't use it when a buddy's buddy is using it for free to circumvent paying. Not saying they are all bad people but I want to be able to use what I pay for.

 

On another note I had Mitchell call me to verify my email address change. ??!! A salesguy tried remotely installing his MORE parts info on my system to overwrite the existing dealership we use for parts ordering (without my knowledge of it). He must have tried changing my Email to his to gain access. Needless to say we won't be doing any business with that dealership. Thankfully Mitchell recognized the red flag and called me at the shop.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By carmcapriotto
      Want to create marketing that actually excites your customers and keeps them coming back for more? In this episode, host Brian Walker and co-host Kim Walker sit down with Robert Morton from Panhandle Eurotech to uncover how a simple treasure hunt turned into a marketing powerhouse, boosting website traffic, improving SEO rankings, and creating a stronger connection with their community.
      Robert shares how his shop designed a treasure hunt that got people actively searching for clues, engaging with their website, and following their business more closely than ever before. From increasing customer interaction to enhancing their shop’s online visibility, this strategy has proven to be a game-changer.
      You'll hear wild stories from past treasure hunts, how people got hooked, and why this strategy keeps working time and time again. Plus, we dive into the impact of gamification, creative ways to engage your audience, and how to build a marketing strategy that actually works for your shop.
      Don't miss this episode, tune in now and start thinking outside the box with your marketing! 🚀
      Thank you to our friends at RepairPal for providing you this episode. RepairPal’s Certified
      Network of shops are trusted by millions of customers each month. Learn more at
      RepairPal.com/shops.
      Are you ready to convert clients to members? App Fueled specializes in creating custom apps tailored specifically for professional auto repair businesses. Visit Appfueled.com to get started today. Keep your shop top of mind on the mobile device they love.
      Lagniappe (Books, Links, Other Podcasts, etc)
      Panhandle Eurotech
      Show Notes with Timestamps
      How To Get In Touch
      Join The Auto Repair Marketing Mastermind Group on Facebook
      Meet The Pros
      Follow SMP on Facebook
      Follow SMP on Instagram
      Get The Ultimate Guide to Auto Repair Shop Marketing Book
      Email Us Podcast Questions or Topics 


      The Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio
    • By JustTheBest

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Changing The Industry
      Episode 212 - The Role of Technology in Modernizing Auto Shops with Monique from Shop-Ware
    • By carmcapriotto
      The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
      Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/
      Check out their podcast here: https://autorepairmarketing.captivate.fm/
      If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
      SHOW NOTES
      Connect with Chris: chris autofixsos.com
       Phone: 940.400.1008
       www.autoshopcoaching.com
       Facebook: https://www.facebook.com/ 
      AutoFixAutoShopCo
       Connect with Chris: chris autofixsos.com Phone: 940.400.1008 www.autoshopcoaching.com Facebook: https://www.facebook.com/ AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae 
      www.autoshopcoaching.com 
      Facebook: https://www.facebook.com/ AutoFixAutoShopCoaching
      Youtube: https://bit.ly/3ClX0ae
      The Aftermarket Radio Network
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
      To listen to more episodes, make sure and go over to iTunes and or Spotify.
      Don't forget to rate and review us!
      Connect with Chris:
      AutoFix-Auto Shop Coaching
      www.autoshopcoaching.com
      www.aftermarketradionetwork.com
      #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Marketing isn’t just an expense, it’s the key to growth. In this episode, host Brian Walker talks with Chris Cotton live from Vision about how strategic marketing has fueled massive revenue growth in his newly acquired shop.
      Chris shares why he’s dedicating a significant budget to Google Ads, SEO, and Facebook brand-building and how Local Service Ads (LSAs) are bringing in high-quality leads at a low cost. They discuss the role of smart marketing investments, Google rankings, and paid advertising in driving long-term success.
      If you want to know how much you should be spending on marketing and how to make every dollar work for you, tune in now and learn how to scale your shop with the right strategies! 
      Thank you to our friends at RepairPal for providing you this episode. RepairPal will help you
      grow your auto business and you can learn more at RepairPal.com/shops.
      Are you ready to convert clients to members? App fueled specializes in creating custom apps tailored specifically for auto repair businesses. Build client loyalty. Get started today with your own customer loyalty app. Visit Appfueled.com
      Lagniappe (Books, Links, Other Podcasts, etc)
      Weekly Blitz with Chris Cotton
      Google’s New Local Service Ads: What Auto Repair Shops Need to Know


      How To Get In Touch With the Guest
      Chris Cotton - Autofix auto shop coaching
      Linkedin


      Show Notes with Timestamps


      How To Get In Touch
      Join The Auto Repair Marketing Mastermind Group on Facebook
      Meet The Pros
      Follow SMP on Facebook
      Follow SMP on Instagram
      Get The Ultimate Guide to Auto Repair Shop Marketing Book
      Email Us Podcast Questions or Topics 
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors

×
×
  • Create New...