Quantcast
Jump to content

Recommended Posts

  • 3 months later...
Posted

I am very interested in it. I have used Alldata in the past and my current employer has Mitchel Ondemand, but they wont use the management software for whatever reason. They tried it for about 3 days and went back to handwriting work orders.

Posted

I use all data now, and have for years. Initially found the diesel vehicle coverage lacking in motologic but they may have added on since my trial. I use advances training and anywhere care program. I also plan to switch to their shop management when it becomes available. Really like the concept of mobile data entry and the complete setup computers, tablets and all for a monthly fee. I've only got good things to say about advance! They've really helped us grow!

 

Sent from my DROID RAZR using Tapatalk 2

Posted

I tried motologic and had to cancel my subscription. I liked the interface and the information...the problem was a GROSS lack of coverage. There were many many vehicles not listed, and I'm not even talking about weird imports like AUDI or VW that I hardly ever work on anyway, I am talking about DOMESTIC vehicles from the past two decades. If I can't look up specs for a 97 Jeep Grand Cherokee or a 2001 Chevy Malibu then the whole system is worthless, regardless of how easy it is to use. The vehicles that they DID cover had a lot of good information, but if I have to supplement MotoLogic with another software just to get the coverage I need then it becomes useless.

 

Overall I have been VERY happy with Mitchell ProDemand. The coverage is good, the user interface is ok, and the information is good.

 

ALLDATA has gone to crap the best I can tell, I used to use it at another shop I worked at and it was good back then, but the last time I used it (last year) I couldn't find anything I needed.

 

I think MotoLogic will be good when they get all the vehicles covered. My main parts supplier is Advance Auto and I have been very pleased with their company. If anyone gets Motologic keep us updated about whether the coverage has gotten better....

Posted

I agree with Integrity Auto Care that it did not have some vehicles listed completely. I tried it for 2 months. It did have some features that All Data did not have but overall I think All Data had better vehicle coverage than MotoLogic. I think AA is still working on the kinks of the program and I was told that a management portion of the software is coming down the pipeline.

  • 1 month later...
  • 6 months later...
Posted

FYI for anyone looking for more recent info on Motologic. We just started with Motologic. They admit to some gaps BUT they are constantly adding vehicle and info.

 

Also - if you are looking for something and can't find it, you can call or message them and they will get you the requested info. Approx a 7 min turnaround time. I was very impressed with the diagrams. I always felt, with Alldata, like the diagrams and images were faxed from somewhere and then scanned in. That's the best way I can think to describe the almost blurry unclear images in some instances. The Motologic diagrams are crystal clear - some available in color and Mazda has the craziest interactive wiring diagrams.

They provide access to PI's from GM which are only available to dealers and...Motologic customers.

The price is right for us esp with the intro price for Advance customers and no contracts.

A big plus for me is that if I am in the middle of an estimate and one of my techs needs to look up something - I don't have to get kicked out of my vehicle - they have a quick spec option and unlike Alldata - their back button actually takes you back to the last screen, NOT the main menu which I found completely frustrating with Alldata.

  • Like 1
Posted

FYI for anyone looking for more recent info on Motologic. We just started with Motologic. They admit to some gaps BUT they are constantly adding vehicle and info.

 

Also - if you are looking for something and can't find it, you can call or message them and they will get you the requested info. Approx a 7 min turnaround time. I was very impressed with the diagrams. I always felt, with Alldata, like the diagrams and images were faxed from somewhere and then scanned in. That's the best way I can think to describe the almost blurry unclear images in some instances. The Motologic diagrams are crystal clear - some available in color and Mazda has the craziest interactive wiring diagrams.

They provide access to PI's from GM which are only available to dealers and...Motologic customers.

The price is right for us esp with the intro price for Advance customers and no contracts.

A big plus for me is that if I am in the middle of an estimate and one of my techs needs to look up something - I don't have to get kicked out of my vehicle - they have a quick spec option and unlike Alldata - their back button actually takes you back to the last screen, NOT the main menu which I found completely frustrating with Alldata.

This sounds very impressive, especially the 7 minute turnaround time on data holes.

 

Information gaps aside, does it include all the features that Mitchell/Alldata have?

Or asking another way, is Motologic a true replacement for Mitchell/Alldata, or would you need to use both?

Posted

We use these programs for strictly labor times for estimates and technician support. Using software for these purposes, there's no need to "supplement".

 

They are in the process of developing a shop management system, so if you use Alldata/Mitchell in that capacity you would have to continue to do so for until Motologic got theirs up and running.

 

They have an interactive demo on their website that allows you to play around and see how everything is laid out and how the navigation works.

A plus for me was when I called for pricing etc. they weren't pushy salesmen, they were very helpful. Called within just a couple of hour, got me logged in, 15 min tutorial and we were up and running.

Posted

We use these programs for strictly labor times for estimates and technician support. Using software for these purposes, there's no need to "supplement".

 

They are in the process of developing a shop management system, so if you use Alldata/Mitchell in that capacity you would have to continue to do so for until Motologic got theirs up and running.

 

They have an interactive demo on their website that allows you to play around and see how everything is laid out and how the navigation works.

A plus for me was when I called for pricing etc. they weren't pushy salesmen, they were very helpful. Called within just a couple of hour, got me logged in, 15 min tutorial and we were up and running.

Excellent. Are you allowed to reveal their pricing, or is there a non-disclosure on it?

Posted

Excellent. Are you allowed to reveal their pricing, or is there a non-disclosure on it?

I'm locked in at 29.95 for three months, 49.95 month before switching to 99.95. SHE software is scheduled to release in May, but I'm hearing estimates of $300 a month for the software. That's a touch high for us, we're a small shop, I just don't feel comfortable at that price range. I've noticed over the past few months with all data manage that it's really lacking and complicated in some important areas, which some were addressed with the mobile version, but the mobile version eliminates a good bit of the functions. Very interested in seeing AAP's try at a sms system!

 

Sent from my SCH-I605 using Tapatalk 2

 

 

  • 6 months later...
Posted

From what I'm being told it will officially launch early in the year or late december. It's being soft launched to shops without current sms systems. Those that have used it or seen it that I've talked to said it's work flow is the best they've seen but that's only compared to all data and mitchell. I'm really considering it but I'm not very excited about switching and trying to learn a new software. I also have concerns in regards to integrated part ordering as from what I've heard that may only be available for advance stores (this is only speculation from what I've been told)

 

Sent from my SCH-I605 using Tapatalk

 

 

  • 2 months later...
Posted

I've been using Motologic for a little over a month now and I'm well pleased. The diagrams are great and everything seems very easy to find . I use Mitchell now and hate the prodemand. It takes so long to find anything, if you find it at all. I'm waiting patiently to see if they will offer a management system and will consider switching if the price is right and options are right.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Want to make your February marketing a win for your auto repair shop? Join Brian Walker and Caroline LeGrand as they share engaging, practical ideas for February’s marketing—from fun Valentine's Day campaigns that show love to your customers and vehicles, to creative ways to highlight your shop's culture.
      Get tips on using National Days to boost engagement, from "Doggy Date Night" to “Random Acts of Kindness Week,” and learn how to connect with your local community, honor shop anniversaries, and run themed giveaways that your customers will remember. Whether you’re promoting winter maintenance, preparing for tax season, or tapping into February’s spirit, this episode has everything you need to make February marketing easy, effective, and engaging.
      Tune in now and discover how to keep your shop top-of-mind this February and beyond!
      Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops
      Are you ready to convert clients to members? App Fueled specializes in creating custom apps tailored specifically for professional auto repair businesses. Visit Appfueled.com to get started today. Keep your shop top of mind on the mobile device they love.
      Lagniappe (Books, Links, Other Podcasts, etc)
      https://shopmarketingpros.com/126 - Preparing For January’s Marketing 
      https://www.daysoftheyear.com/
      https://www.nationaldaycalendar.com/ - Topics for February
      How To Get In Touch
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected] 
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Why Your Auto Repair Shop Needs Strong Leadership During A Transition
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      In this episode, Brian Walker is joined by guest Hallie Wasinger to provide a behind-the-scenes look at how they tackled a major business challenge head-on. After two months of thinking everything was running smoothly, the team uncovered that website projects were falling behind and client communication had slipped. This significant issue required immediate action.
      Hallie shares how she stepped in to take ownership, assessed each project, and led the team in establishing new, realistic launch dates. Together, Brian and Hallie discuss the importance of extreme ownership, providing structure, and delivering clear direction to get the team back on track. They also emphasize the value of staying calm when challenges arise, and the critical lesson that clients don’t expect perfection—they just want things made right.
      If you’re navigating your own business challenges, this episode is packed with valuable insights and practical advice on leadership, integrity, and making tough decisions.
      Tune in now to discover how to keep your business on course, even when it feels like everything is going wrong.
      Thank you to our friends at RepairPal for this episode. RepairPal will introduce your shop to new customers through repairpal.com, the largest site for auto repair. Learn more at
      RepairPal.com/shops.
      Are you ready to convert clients to members? App fueled specializes in creating custom apps tailored specifically for auto repair businesses. Build client loyalty. Get started today with your own customer loyalty app. Visit Appfueled.com
      How To Get In Touch With the Guest
      Hallie Wasinger:  https://www.linkedin.com/in/hallie-wasinger-411706161/ 
      Show Notes with Time Stamps
      Introduction to the Episode (00:00:10)  Brian introduces the podcast and guest Hallie Wasinger, setting the stage for the discussion. The Great Website Debacle (00:01:30)  Brian introduces the topic of the "great shop marketing pros website debacle" and thanks sponsors. Agency Environment Challenges (00:04:39)  Hallie describes the intense pace of working in an agency, likening it to "drinking out of a firehose." Hiring Challenges (00:05:20)  Brian discusses the difficulties in hiring a suitable web project manager for their fast-paced agency. Trusting Your Instincts (00:05:56)  Brian emphasizes the importance of trusting your instincts when sensing something is wrong in a project. Communication Breakdowns (00:07:04)  Hallie notes that the team started feeling something was off, leading to a breakdown in communication. Reality Check on Project Status (00:08:49)  Brian reveals the shocking reality of multiple projects being behind schedule and lacking communication. Lessons on Accountability (00:09:45)  Brian discusses the need to dig deeper when issues arise and not just take someone's word for it. Transition of Responsibilities (00:10:42)  Hallie expresses her eagerness to take over the web team after the previous manager's departure. Implementing Systems and Processes (00:11:28)  Hallie highlights her focus on creating systems to improve the web team's efficiency. Taking Ownership of Projects (00:13:14)  Hallie shares her approach of taking extreme ownership and communicating directly with clients about project statuses. Setting Expectations (00:14:34)  Discusses the importance of clear communication with clients regarding their website project timelines. Team Structure and Trust (00:15:30)  Hallie emphasizes the need for structure and realistic timelines to gain team trust and improve workflow. Leadership Style Reflection (00:17:42)  Brian shares his leadership approach, focusing on empowering team members without micromanaging. Addressing Sacred Cows (00:19:17)  Discussion on the pitfalls of sticking to outdated processes and the necessity of flexibility in business. Identifying Challenges (00:20:46)  Hallie reveals ongoing issues she discovered after taking over the web team, highlighting the need for transparency. Client Communication (00:23:33)  Brian and Hallie discuss the importance of communicating issues and realistic expectations to clients effectively. Team Collaboration for Success (00:26:24)  The team collaborates to meet new launch dates, demonstrating collective buy-in and commitment to improvement. Integrating Outside Help (00:27:13)  Hallie explains how they ensured outside help adhered to their established processes and standards. Building Future Relationships (00:28:28)  Discussion on the potential for hiring effective outside developers as part of the internal team in the future. Consulting Your Network (00:28:49)  The importance of seeking advice from peers or coaches during business challenges. Recognizing Reality (00:29:30)  Understanding that situations are often not as dire as they initially seem. Integrity as a Core Value (00:30:23)  Emphasizing the necessity of integrity in resolving client issues. Difficult Client Conversations (00:31:02)  Sharing experiences of tough conversations with clients and the importance of transparency. Reputation Management (00:32:13)  Discussing how challenges can impact reputation and the importance of honest communication. Trust Through Transparency (00:33:18)  Building trust with clients by showing both positive and negative reviews. Making It Right (00:35:09)  The significance of ensuring clients feel satisfied after resolving issues. Humanizing Client Relations (00:36:09)  Meeting clients in person can strengthen relationships and ease past tensions. Listening to Your Team (00:37:01)  Encouraging open communication within the team to address concerns effectively. Trusting Leadership (00:37:50)  The importance of team trust in leadership decisions and actions during challenges.
      How To Get In Touch
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected] 
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors



×
×
  • Create New...