Declining OE Dealerships; Good or Bad?

[Joe Marconi]

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[FROGFINDER]

Cars will be driving themselves in for service or at least summon a dealer sent flat bed or road side service. I've been fighting the good auto repair fight since 1969. Heck a/c and power steering were still options on cars, I am blessed with a number of good people that are nice enough to send the vehicle in at all or refer us. I also think and pray for my customer's spiritual and physical health . It's funny how often we think of a customer and then they call or come by. Focus on solving automotive related problems with the idea that FAILURE IS NOT AN OPTION..

 

 

PS: HAPPY EASTER !

Edited March 31, 2013 by FROGFINDER

[Gary A]

The customers that like to go to the dealer are the ones we want. To be honest all of the dealers I go to if I happen to go out for parts are very busy. Most of the customers we see that dont like the dealer are the ones who dont want to spend money either. We need to present ourselves as professionals so we can bring the right type of customers to us. We need to do more than the I'll do it cheaper approach which is going to hurt our bottom line and reason of why we are in business.