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  • 3 months later...
Posted

George, thanks for the reply. I just became a Mitchell user, signed up last week. I like that idea, going to give it a try.

When you say that the office person double checks them before they are separated, How are the "seperated" by vendor, date, customer???

Please elaborate

 

We do the same as Joe has said above, in the main office the invoices are stored by Vendor, each vendor has a folder and inside that folder the invoices are separated by month, and in sequence by invoice number.

Posted

We store all invoices by vendor. Each vendor has a file. As we pay the month invoices we have another drawer that has each vendor and we file the paid invoices in it. We also use Mitchell.

  • 1 month later...
Posted

I prefer to keep my system pretty simple. I have a file box with copies of all outgoing invoices organized by date with the parts receipts used for that particular repair stapled to the invoice.

 

The electronic copies of the invoices are saved in my computer with the name and date as the file name so that they are automatically organized for me by name and then date of repair (example file name would be "Smith, Jerry 2013-07-02").

 

This system seems to be working very well for me. If I need to look up warranty on a part or pull a customer's previous repair invoice I simply find their name listed on my computer and the repair date linked to that file name tells me exactly what file folder to pull the paper invoice from my file box out of.

Posted

I am opening my first shop in a few weeks and have been sifting through the seemingly endless list of management programs. Protractor, rowriter, mitchell, bay master, a few others. Mitchell seems like the most user friendly program. Although I could not get a very good demo of it do to the sales guys lack of knowledge of his own program. The social module of it seems like a great advertisement tool to propel the business. Someone please just tell me which program to pick! LOL.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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