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My Carquest rep came in today and spread the news that Carquest was bought by Advanced autoparts in a deal made in the last hours of last year. Execs at Advanced don't seem to be giving much input on their view as to how they will use their new acquisition. As it stands the best we know is that Carquest wholesale will remain mostly the same for about two years.

 

We have been buying heavily from Carquest over the past year. They are now our number one vendor for same day service parts. Quality is good, price is competitive and service is good. I am concerned though about how this change will effect the company. We don't do business with API, their low quality low price business model is not something that compliments a high quality repair shop like ours. Who else buys a lot from Carquest and what do you think you might do if Carquest/Advanced becomes the Walmart equivalent on the auto industry.

 

Press release

 

http://phx.corporate-ir.net/phoenix.zhtml?c=130560&p=irol-newsArticle&ID=1770210&highlight=



Posted

I don't have a Carquest anywhere near me (unfortunately) and don't buy much at all from Advance because I haven't been happy with the quality of their parts. It should be interesting to watch..

  • 4 months later...

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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