To Repair Or Not To Repair

[Joe Marconi]

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[CARMandP]

I recently started repairing all my tires the way NY state just passed their information. I pulled in the info off one of the tire magazine websites that I use.

[Tires Too]

Joe,

There just is too much potential liability to not follow industry guidelines for tire repairs. We have only done internal patch or patch and plug repairs in our shop. The manufacturers are trying to distance themselves from potential liability do to substandard repairs. It's a service that is in demand from our customers, but we need to do it properly and get paid a fair price for the service.

Russ

[xrac]

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[CARMandP]

I charge $10 which is the same I charge to mount and balance a tire anyway. Maybe should charge more but that price has worked for me and not had any kickback.

[xrac]

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[Tires Too]

We are $14.95 and I think I am too low.

We charge $25 to patch a tire. This is the total price including remounting and balancing. I'm not sure it's enough for all that is involved in doing the repair, but that's what we charge.

[Joe Marconi]

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[Tires Too]

Here is a repost from april;

I hate to have another government mandate but I think we, as an industry, share some of the blame. The tire industry trade groups, TIA and others, have for years endorsed that a proper tire repair requires the removal of the tire from the vehicle, dismounting the tire from the rim, inspecting and repairing from the inside of the tire. This can not be done profitably when we try and compete with the guy down the street that is willing to throw a plug in it for $5.00. When you look at some of the multimillion dollar judgements that have been handed out over the last few years for improper tire repairs, it makes it a lot easier to say "NO" to a customer who wants a $5.00 repair. We have not done plug repairs for 15+ years. Have we "lost" some tire repair business to the guy down the street - yes. Do I sleep better at night knowing we are doing proper repairs - YES. Most customers, and the ones we want to keep, understand that we are trying to keep them safe on the road. We take a little time to educate them as to why we repair the tire the way we do and it goes a long way to build a trusting relationship with them.

[xrac]

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[Gary A]

28.00 + tax.

 

What I find is the only ones who complain are the ones who just come in with a flat and want a quick fix and probably won't be back for anything else anyway. I always start by explaning that the plugs from the outside are only temporary and that the patch plug is the approved method of repair.

[FROGFINDER]

I tend to direct people to a very good tire shop two blocks down from us. If the tire is to be dismounted and inspected and repaired it gets done safely at n/c to the customer. Many times the problem tire has internal damage, age or wear that dictates the need for a new tire. If so they are at the right place. I will ask for the customers prayers and referrals.

 

 

 

 

It's all about Prayers and Referrals.....The harder i work the Luckier i get-The Frogfinder