Quantcast
Jump to content

Extended Oil Services

Joe Marconi
 Share

Recommended Posts

CARMandP Proficient

CARMandP

Posted
Posted

For cars that have the automatic oil change intervals (ie. your example) I am telling customers to use this interval. The PCM is monitoring how this vehicle is driven and it knows when to change the oil. 6-8k on the newer Honda's isn't a problem and in fact my Dad will go over 8k on his oil changes. Most new Toyota products say 5k on their severe oil change.

Chris_NC Rookie

Chris_NC

Posted
Posted

We work on mainly European vehicles and the German manufacturers recommend extended oil services. We use only the approved oils (MB229.5, VW 505.01, BMW LL, etc.) and do not see problems with the longer intervals. But, the correct oil MUST be used and we double check the service information on every vehicle before we do the oil service. Some other makes use an algorythym in the PCM to calculate oil services, others just use a mileage counter. I believe in following the OEM recommendation, as long as whatever oil is being used meets or exceeds the manufacturer's oil specification. Now, since the vehicle doesn't come in for routine oil changes as often, we are able to perform more thorough services and inspection for the customer (battery tests, tire rotations, etc.) and can place added value to their oil service.

FROGFINDER Rising Star

FROGFINDER

Posted
Posted

When the typical gas and go customer's vehicle is showing the oil change is "due" comes in, there is no oil showing on the stick, tires are low on air,the engine air and cabin filters are dirty and our state inspection is past due.

B)

kellyurl13 Rookie

kellyurl13

Posted
Posted

What effects are the extended oil change intervals having on cars with clogged EGR, secondary air injection, or crankcase vents. I know at our shop, we see a lot of European vehicles with these problems. BMW's and Volvo's with clogged crankcase vents and oil leaks. Mercedes with clogged EGR tubes. BMW and Mercedes with clogged secondary air injection. Mostly with the Japanese we only see clogged EGR. They don't use the premium synthetics and have shorter change intervals. As an industry, there is something we are missing on the service side. The hard part is selling yet another system service in this age of power steering flush, transmission flush, fuel system flush, intake system service, etc. What problems do you experience with these vehicles and do you attribute any of it to extended oil services?

Gary Childs Explorer

Gary Childs

Posted
Posted

We seeing quite a few vehicles witgh variable valve timing having problems from lengthy oil change intervals.

 

 

Yes Honda is now have problems with their varable timing controls (Cam Phasers etc) and also timing chain tensioners getting clogged up and causing problems. Now we see them going to 0w20 oil only in full syn grades. I tell our Honda customers 5,000 miles or 15% if they want these cars to out last the bank payments. Cheap insurance for sure.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Available Subscriptions

    See all Subscription Plans

  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      The Toolbox is Last to Leave, First is the Heart
      By Joe Marconi in Joe's Blog
         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

  • Similar Topics

    • Joe Marconi
      Who Has Changed Their Shop Management Program Recently? Happy? Not so Happy? Or?
      By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • carmcapriotto
      Modern Customer Engagement In Auto Service [RR 1010]
      By carmcapriotto
      Thanks to our Partner, NAPA Auto Care Join the dynamic duo Uwe Kleinschmidt and Krista Eriksson of AutotechIQ! Uncover how data-driven processes are revolutionizing the automotive industry, explore the shifting landscape of customer behavior, and learn why transparency and education are essential for increasing approvals. Gain actionable insights into key aftermarket strategies, including maximizing the impact of digital vehicle inspections and employing innovative sales techniques. Uwe Kleinschmidt, CEO, AutotechIQ Krista Erickson, VP of Client Services and Marketing, AutotechIQ Show Notes Watch Full Video Episode Shifting Customer Expectations (00:01:19) Measuring Customer Engagement (00:02:12) Case Study on Service Advisors (00:03:27) The Role of Visual Aids (00:10:11) Empowerment Through Information (00:11:34) Building Trust with Customers (00:15:39) Standardizing Job Names (00:16:01) Declined Jobs Analysis (00:17:04) Actionable Transparency (00:18:21) Creating Urgency in Customer Interactions (00:21:51) Marketing Strategies for Service Offers (00:22:23) Follow-Up on Declined Services (00:23:07) Effectiveness of Visual Aids (00:23:29) The Brittany Process (00:25:31) Customer Education Through Layman's Terms (00:26:49) Work-Life Balance Challenges (00:29:35) Rebranding Technicians (00:31:35) Effective Communication in Service Advising (00:32:30) Growing the Certified Shop Network (00:34:00) AutoTechIQ DNA Concept (00:35:52) Importance of Preventative Maintenance (00:36:54) Technology's Role in Customer Engagement (00:37:39) Redefining Service Advisor Roles (00:39:13) Benefits of Specialized Roles in Shops (00:40:11) Introduction to New Generations of Listeners (00:41:35)
      Thanks to our Partner, NAPA Auto Care Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/         Click to go to the Podcast on Remarkable Results Radio
    • Joe Marconi
      Why Should We Settle for Discounted Pay From Warranty Companies?
      By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • Joe Marconi
      Unhappy with Your New Hire? Now what?
      By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • Changing The Industry
      Lessons Learned from Opening a New Shop #podcast #autorepairbusiness #automotivebusiness
      By Changing The Industry
      Lessons Learned from Opening a New Shop #podcast #autorepairbusiness #automotivebusiness


  •
    Joe Marconi

    Five Proven Tips to Improve Your Bottom Line

    By Joe Marconi, in Selling Automotive Repair,

    0 comments 127 views
    Joe Marconi

    Isn’t It Time We Rethink What a Master Level Technician Is?

    By Joe Marconi, in Automotive Industry,

    1 comment 140 views
    Joe Marconi

    Money Isn’t The Motivator We Think It Is

    By Joe Marconi, in Automotive Management,

    0 comments 104 views

  • Our Sponsors



Main Sections

More Sections

Discussion Forums

×
×
  • Create New...