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Stepping Back into the Future - - - A brief look at the changes in computer systems from the early days to now


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Stepping Back into the Future

 

 

 

I had a 1984 Buick come into the shop that wouldn't start. I haven't seen one of these in years. It was a clean old car; not even a dent in it. The owner had a repair manual he purchased at a parts store, and being the kind of guy who was careful to do the correct thing to his vehicle he conveniently left it on the front seat for me to find.

 

I turned the key to start, and let things happen as they may. The car would purr like a kitten for about a second or so, and then two very distinctive flames would shoot out of the throttle body. After the flames came flying out the engine would cough, spit, backfire, and for the most part never sound like that purring kitten that it did when it first turned the key. It did this without fail almost every time I tried to start it.

 

Needless to say, understanding the fundamentals would have to come into play on this one. Why this engine was barking out a flame higher than the hood was an interesting problem and probably a problem I'll never see again. Being involved with the auto repair business for several decades I've seen a lot of the evolutions of the electronic brain boxes on cars. Repairing a misfire is one of those diagnostic challenges that has developed an entirely different approach than in years past. Prior to the advent of the computer a misfire could be easily identified by means of understanding the valve train or the spark control systems.

 

Codes were no help at all, and quite frankly I wasn't expecting a whole lot of help out of service codes on that old of a car. Service codes of that era were limited and didn't cover the variety of problems associated with the emission output. The customer informed me that he had changed a lot of the basic parts: ignition module, cap, rotor, wires, plugs, coolant sensor, throttle position sensor, and the computer.

 

Wait-wait… "You changed the computer?" I asked.

 

"The guy at the salvage yard promised me it was a good one," the owner told me.

 

"Let me check something, and I'll call you back," I told him.

 

I nearly forgot to hang up the phone as I rushed out to the shop and dived into the car. There were no marks from a socket or wrench on the two bolts that hold the little cover onto the computer where the prom (EPROM) was located. Now the real question was… is this the correct one for this car? This was going to take a call to the dealer parts department and hope they still had a cross reference on the prom numbers.

 

Marty answered the phone. I was super grateful I got Marty; he's been in the parts business as long as I've been in the business. I was sure he would remember these old proms. I gave him the numbers and waited for his response. I could hear the keyboard clicking away as he processed the information. Every time I thought he was close to answer he would say, "No, wait a second… it changed again… hang on… OK, here it is… hold on… another change." This went on for quite some time but eventually he came back with an answer.

 

"That prom fits a 1984 Buick with a V6 engine," Marty proudly told me.

 

"That should explain the two huge backfires… I've got a 4 cylinder engine in this car. OK, now we better check and see if the ECM is correct."

 

"It is, as a matter of fact the ECM was the same for both engines back then," Marty exclaims.

 

"I'll bet you don't have the prom anymore do you," I asked.

 

"Nope…. Discontinued."

 

After hanging up the phone I called the customer. He didn't throw out the old computer and it was in the trunk. (Lucky). After pulling the old prom out of the original computer, and installing it in the computer from the salvage yard the car started up and purred like a new again. Pretty weird diagnostics, but pretty cool at the same time. Obviously, the first four cylinders fired in a somewhat correct arrangement but the fifth and sixth cylinder wasn't and that's what caused the blazing fire to shoot out of the throttle body.

 

I would have to say these types of problems are for the history books these days. Be it a short era in the history of automotive repair based on how long things like the distributor were used in a car. It reminds me of growing up in the 60's and 70's. Working on cars was a weekend past time for guys and gals. Tweaking an engine to get some more horsepower out of it was a great "Do-it-Yourself" or a dad and son event in almost every driveway. Those weekends under the hood were the start of my long career in the auto business, but these days there's not a lot a weekend mechanic can do under the hood, and going to the salvage yard to pick up a computer for the car is just not possible for most makes and models.

 

It's amazing to me how the systems have changed so drastically in such a short amount of time. Having this 25+ year old car in the shop made me realize how much they have actually changed. But there are still some people who think you can still go to the salvage yard and pick up an electronic component for today's cars. That isn't so for most makes and models anymore. Most components are programmed for one car and one car only and without certain types of scanning equipment you can't use them ever again… and some components are not reprogrammable at all.

 

After all these years of automotive repair to be able to experience the methods of the old computer based electronic ignition systems after working on today's vehicles made me realize how far we have come in such a short span of time. Ok, I've had my fun, I've got more work to do… time to step back to the future.

 

 

 

 

As always, I love to hear your comments and suggestions. I'm open to anything. I'll keep writing you keep reading... thanx


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Posted

Makes my day to read your comments. I've got a feeling this story will get picked up for one of my columns pretty quickly. Thanx for you input. Glad ya enjoyed the article.

Posted

If you noticed I used the term "EPROM" this car actually only had a PROM and not an EPROM. Slight difference between the two. Just a little more of that "Old School" stuff you know. LOL

Posted

Now that made me laugh Frank. LOL. Here's a quick lesson on them. First there was the PROM (Programmed Read Only Memory) then later the EPROM basically the same thing although now the prom had some features that could be reflashed (a term we didn't even use back then)

In the final version of the article I'm taking out the EPROM and just use the PROM in the story. Makes more sense for the time period of the car.

 

 

 

Gonzo, I have never turneds wrenchs so I didn't know the difference.

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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      Thanks again for listening to The Auto Repair Marketing Podcast on Aftermarket Radio Network. There are some other great shows on the network and you can find them at AftermarketRadioNetwork.com or on your favorite podcast listening apps like Spotify, Apple Podcasts, Google Podcasts, and many others
      Thanks to our Partners,
      RepairPal at https://repairpal.com/shops. Quality Car Repair. Fair Price Guarantee.
      App Fueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”
      Aftermarket Radio Network
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
      The Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio


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