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Posted

I focus on referrals from my sales force (customers and anyone i come in contact with) I look for any excuse to give the customer that is at my shop a 10% discount up to $50.00 off. I pass out donuts to local businesses ,flowers to the ladies and $20.00 off coupons to anyone. B)

  • 2 weeks later...
Posted

Groupon is just ok in my opinion. True you can get some good business, but you need to make sure that you are in an industry where customers plan on coming back instead of just a one stop shop. Thank goodness for the industry that we are in, customers need to keep coming back to maintain their vehicles. Even though I have that working for me, I need to make sure that I have good relationships with every customer. It doesn't matter if they are new or not. Like Joe had mentioned in another post "build relationships, not customers".

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