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Hi, we are thinking about getting barcode scanners to scan VIN numbers and possible part UPCs. Anyone used a blue tooth scanner and Winworks Autoshop? I have talked to the people at Winworks and they tell me that many people use them but cannot give me a model number of one that works.

Posted

I've never used either of those, but bluetooth isn't very far reaching. It's only good for about 10 feet. You may get further away and still have a connection but 10 feet is about it for a dependable, accurate connection. I would look into a WIFI scanner. Also, make sure you get one that can at least scan the 2D barcodes found on many vehicle registrations (3D would set you up for the future). I know, here in NY, our window registration stickers have both a regular barcode and a 2D barcode. The regular barcode gives you a bunch of useless info along with the License plate number while the 2D barcode will actually give you the VIN. I use a standard barcode scanner to scan the regular barcode on the doorpost but you wouldn't believe the number of vehicles I get in that don't have a barcode there. If I had a 2D scanner I could easily scan the registration. I have also found that it is difficult to scan the barcode vintag on the dashboard. The windshield seems to distort it so it won't scan. I hope I didn't take you off on a tangent...

Posted

Our long term goal after a management software upgrade is to get something like this My link and a bluetooth scanner, that way we can check customers in out in the lot and take customer complaints and vehicle info at the car.

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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