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Hope to See You at CARS


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That's one of the trade shows I've always wanted to go to... but never make it.

I really need to make an effort and go to these things...

 

Are you attending CARS this year? If so, I would love to see you there! CARS is an event specifically designed to deliver high quality and trusted education and product information to automotive service professionals, and if you haven't been in the past, I would encourage you attend. As many of you know, I've recently joined Elite Worldwide as a business coach for shop owners, so I will be at the Elite Worldwide trade show booth Oct. 11th-13th helping the attendees grow more profitable businesses. If you plan on attending the event, I would be honored if you stopped by to say hello!

 

CARS_logo.gif

 

 

Event Info:

www.carsevent.com

Conference: Oct 10-13

Trade Show: Oct 11-13

Mandalay Bay Convention Center

Las Vegas, NV

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Best make that a few beers...

 

One of these days.. or years... we'll all get together... maybe in Vegas or something... bring your golf clubs (if you have any)

 

 

 

Someday our paths will cross. Have a beer together.

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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