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Posted

We will see more and more of these types of web sites. I am really on the fence about this and have mixed feelings. Even a simple front brake job with rotors can run into difficulty. What if there are caliper problems or seized slides? Attempting to price jobs on line concerns me. Buying parts online and trying to find shops to install them also concerns me.

 

I guess we need to be listed on these sites, but are we part of the problem or accepting change?

 

 

I don't think we should participate with these types of web pages. These hurt our industry. Prices are already too low and sites like these try to supress prices. Very few shops charge enough to provide benefits, purchase tools, purchase information, provide training and retain a decent profit. These sites are not helping us at all. I had my television repaired recently $110.00 per hour and his tools fit in a tool pouch. Watched him pull the back off the TV and snap in a new circuit board. We need to realize how valuable we are and make a decent living for ourselves and our employees.

 

If we don't allow these sites to control our industry they won't.

Posted

I checked for the shops in my area and haven't even heard of several of them? Not sure how they are "qualifying" shops for this site. I may add mine in a few weeks when I get moved to my new location.

Posted

I found that out after I widened my search. The row of dealers within 20 miles of here are all over $90 an hour which I already knew. It was good to see that I will be able to easily raise my rates and still be able to compete.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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