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Posted

found this website today. was looking for info on where everyone else goes for things like shop insurance, management software,suppliers,etc. started this business because i was tired of making the boss money while working long hours with little pay. also have a problem taking orders- especially from those who THINK they know telling those that do know. or even worse- because that's the way we want it done( when there is a better way to do it for both the customer and the tech) started wrenchin at 16 in a vw/porsche dealer. worked at a ford dealer for a while-ran an independent shop as a foreman/mechanic at 20. started my own shop at 25. became an ase master tech at 24...... have 4 bays,2 techs, wife writing at front desk/phones. and me in the back planning my next hunting/fishing trip. (did i do OK?)

Posted

Welcome to the site. You will learn a lot from the "old" guys on this site :) I look forward to learning new ideas from you and hopefully be able to offer some input, especially since I did the same thing you did.

Posted

Welcome to the forum. Do you find much time to hunt/fish? What type do you pursue?

we fish mainly for bass locally-go to no. states in the summer for a few weeks. we hunt deer,elk,turkey, javelina, & a few other game birds here. i go to texas for mule deer & aoudad every december. haven't found any place in texas to hunt whitetail i can afford. usually take about 3 weeks total for hunting- about the same or a little more for fishing. sidelined our racing for the last year due to lack of funds.

Posted

I guess I'm one of those "old guys"...right?

 

Welcome to ASO!

 

I have a few questions for you az mike. How long have you been in business? What are your future goals for your business? AND, the most important question, are you happy with the way things are with your business?

opened july 1,1984. so almost 26 years......future goals- lowering operating costs,preparing for retirement..........happy? not on most days.

Posted

opened july 1,1984. so almost 26 years......future goals- lowering operating costs,preparing for retirement..........happy? not on most days.

 

 

From one old timer... to another... Welcome... lot's of great guys here... You'll enjoy the posts... Gonzo

Posted

From one old timer... to another... Welcome... lot's of great guys here... You'll enjoy the posts... Gonzo

haven't read very much but i like what i've seen so far. not the usual rants & raves............. and thanx to all for the welcomes! mike

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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