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Southards
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Southards Enthusiast

Southards

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Wondering what the general opinion and guideline is regarding employee's working on their vehicle at your shop when not on the clock? In my case, the shop is dead and this employee had an unexpected day off, because the shop is dead. Tickets need to be sold for the roller coaster ride I've been on with my workload. Every single day and week are drastically different from the last.



CARMandP Proficient

CARMandP

Posted
Posted

I only have one part time employee myself and when the work is done he is welcome to the shop. In fact we just put an engine in his Dodge truck a few weeks ago. Took a few days but it was slow anyway so it didn't matter much anyway.

t_j Newbie

t_j

Posted
Posted

LOL! I could just see me telling my father-in-;aw and brother-in-law that they couldn't work on their cars.... but they know I'll push it out in the morning if it gets in my way

GeeZ Enthusiast

GeeZ

Posted
Posted

It depends on how the employee is paid. If he is commissioned only, then he can work on HIS vehicle. If hourly, then he needs to be off the clock. But there are always issues with workers' comp and supplies he may use. Who is responsible if the lift falls on him while at work on his vehicle or less dramatic, piece of metal in the eye? You are!

benzfxr Apprentice

benzfxr

Posted
Posted

We allow our techs time to work on their car at the shop. It boosts morale, and prevents them from setting up shop at home and avoid the temptation to do side work.

 

We also wash all customer cars and each employee can have his car washed one time per week.

Gonzo Grand Master

Gonzo

Posted
Posted

I like the car wash feature too. Morale is an issue, anything that an employee can view as a added perk is good.

I'm guilty of working on my own stuff, so I don't fuss to much if the techs need some time on their own cars... But I'm with everyone else, not allowing them to work on other family or friends cars. Those I always will tell them... OUTSIDE ONLY... DO NOT BLOCK BAYS... But at the same time we might get a rebuilder in or a restoration project that isn't a direct paying job for anyone. But, I'll give them a cut if we resell the car. That always works well... they tend to act like little greedy vultures when you tell them they can make a few bucks on a car... Nobody minds the extra cash...

 

Great posts ... I like reading about things like this... gives me new ideas for new stories... Gonzo

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    • Joe Marconi
      The Toolbox is Last to Leave, First is the Heart
      By Joe Marconi in Joe's Blog
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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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