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Posted

No matter how I hard I try, my mind always drifts to business. Many of you may know that I just returned from a 7 day cruise. While on the cruise, everyday around 3:00, I would go to the coffee bar on deck five. I know many of you are probably thinking; COFFEE? What about the margaritas? I drank many margaritas too, don't worry...

 

Anyway, back to the story. Everyday day I ordered my coffee and the person behind the counter would ask, "Would you like a pastry with that coffee?" After getting my coffee I would sit down and I could hear the guy ask everyone, "Would you like a pastry with you coffee"? Most said no, but everyone 4th or 5th person, said, "Sure, what do you have".

 

Here is the lesson; ask for the sale. It's like I always say; "Never tell, never sell".

 

Here is one that I like.

 

The sale most often goes to the most interested party

--Steve Chandler 100 Ways to Motivate Yourself

Posted

No matter how I hard I try, my mind always drifts to business. Many of you may know that I just returned from a 7 day cruise. While on the cruise, everyday around 3:00, I would go to the coffee bar on deck five. I know many of you are probably thinking; COFFEE? What about the margaritas? I drank many margaritas too, don't worry...

 

Anyway, back to the story. Everyday day I ordered my coffee and the person behind the counter would ask, "Would you like a pastry with that coffee?" After getting my coffee I would sit down and I could hear the guy ask everyone, "Would you like a pastry with you coffee"? Most said no, but everyone 4th or 5th person, said, "Sure, what do you have".

 

Here is the lesson; ask for the sale. It's like I always say; "Never tell, never sell".

 

Asking how the wiper blades are doing or have the tires been rotated lately (and a quick mention that we'll check the brakes at the same time) sparks interest. I notice that most customers appreciate the "reminder" that there was something they forgot to tell me.

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