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Joe's On Vacation this Week!

Joe Marconi

By Joe Marconi
in AutoShopOwner Announcements

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CARMandP Proficient

CARMandP

Posted
Posted

Heck no. I hope it snows down there. LOL. Make sure you take the cold with you because we are freezing here in TN.

 

Have a wonderful time and enjoy your time.

Gonzo Grand Master

Gonzo

Posted
Posted

I am leaving for vacation on Sat. That is, if the snow lets up. NYC is getting hammered with snow and I am scheduled to leave 7:00am Sat.

 

I am going on a cruise, flying first to Puerto Rico.

 

Any way, wish me luck to get out ok...

 

 

Luck??? Puerto Rico??? I'm jelaous... Here I am stuck in the shop with a wrench in my hand and your off doing what ever it is you do on a vacation.... I think the earth was flat the last time I had a real vacation.

 

Have a great time... I'll be thinking about ya.... Gonzo

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  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      The Toolbox is Last to Leave, First is the Heart
      By Joe Marconi in Joe's Blog
         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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