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Recomendations for 2 bay shop

Dr.Dave
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Dr.Dave

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I,m going into business for the fist time,Ive been a tech for 25+ years.I picked a small 2 bay shop because of the low rent a busy location.Ive been doing used cars for a dealership for the last 10 years.So I may not be in tuned with the aftermarket services popular to day.Upon my first post here someone sugested I stick to the general maintace repairs....Can I get some opinions to what I should be concetrating on with such a small shop?And will the median income for the area play a role in that

CARMandP Proficient

CARMandP

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I like you started my own business 1-1/2 yrs ago after 12 years at a tech. Are you good at one particular thing or do you have a specialty auto you can/like to work on? I have had to do almost anything that comes through the door but as my business builds I am having to limit what I can/will do.

Dr.Dave Enthusiast

Dr.Dave

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I like you started my own business 1-1/2 yrs ago after 12 years at a tech. Are you good at one particular thing or do you have a specialty auto you can/like to work on? I have had to do almost anything that comes through the door but as my business builds I am having to limit what I can/will do.

I can work on anything been with jeep dodge suzuki and used cars I,m good and diag emmision and electic but know you don,t alway make money comared to time.I was wondering these days if tuneups and trans sevices are fewer and maybe airbag tpms and check engine light are more seen?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.

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