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Posted

I have a question in regards to how your service advisor should be paid. Our Service Advisor currently is being paid a flat weekly salary. I'm thinking of changing it to performance based in order to put a little more motivation into his sales. Any advise out there on how other shops are paying their Advisors and how is it working for you.

Posted
I have a question in regards to how your service advisor should be paid. Our Service Advisor currently is being paid a flat weekly salary. I'm thinking of changing it to performance based in order to put a little more motivation into his sales. Any advise out there on how other shops are paying their Advisors and how is it working for you.

 

I pay mine 9% of Gross Profit.

Posted
Before I pay anyone (Service advisor, tech, foreman, etc) I establish goals. I factor in my breakeven, previous sales, return on investment and then set a bonus for a percentage after that figure is reached. I have found that to pay a percentage of sales without a benchmark goal takes away their incentive to do better.

 

 

So do pay a base salary and then an additional bonus based on the above factors?

Posted
I have a question in regards to how your service advisor should be paid. Our Service Advisor currently is being paid a flat weekly salary. I'm thinking of changing it to performance based in order to put a little more motivation into his sales. Any advise out there on how other shops are paying their Advisors and how is it working for you.

 

We use and recommend systems where both techs and advisors are paid about half hourly/salary and about half incentive of some type.

Posted

We like our Service Advisor to be right around 7% of total sales. We then pay them a bonus based on weekly gross profit margin. We are associated with ATI and they help us set up our comp plan.

  • 3 years later...

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