Quantcast
Jump to content

Recommended Posts

Posted

Is anyone using Smart eCat with R.O.Writer? I was looking for some feedback on this system. Below is the description off of their website:

 

Progressive Automotive Systems, Inc. Introduces the latest Shop Management System Innovation: Smart eCat

 

Let me ask you three important questions…

 

Are you taking advantage of the power of the Activant Catalog Today?

Yes you say, excellent…

Are you utilizing electronic parts ordering from inside of R.O. Writer?

Yes again, wonderful…

Do you have more than one parts supplier?

Yes, of course you do…

 

If you answered yes to all three of the above questions, then you already know how great the Activant catalog is! Six years ago, Progressive Automotive Systems integrated this awesome technology into the R.O. Writer Shop Management System. You also know that the Activant catalog has information on over 4.5 million parts, labor time information, factory scheduled maintenance, tire information, VIN decoding, cover to cover part pictures and much more. Who doesn’t need access to all that information?

 

Of course R.O. Writer didn’t stop there! Four years ago, we built new functionality on top of the Activant catalog and brought you R.O. Writer’s SmartJob functionality. These are predefined canned jobs of parts, labor times, shop supplies, and vehicle specifications. They are setup for package or flat rate pricing, presenting information specific to the vehicle that you are working on in an easy to use step by step methodology.

 

And you already know that eOrder within R.O. Writer is a wonderful and powerful innovation that we launched three years ago. With electronic connectivity to all the major parts suppliers including NAPA, CARQUEST, O’Reilly, CSK, and 1,000’s of independent parts suppliers, R.O. Writer’s eOrder functionality easily connects you electronically to the parts suppliers in your area.

 

Ok, so you knew all that – then what’s this new Smart eCat feature? Well, Smart eCat combines the data from Activant with the connectivity of eOrder, presenting the information to you the way you want to see it, in the way that you conduct business. You can now lookup a Water Pump for a 2002 Chevrolet Cavalier and see all the parts that fit that application from all of your part suppliers including pricing and availability in real time on one screen. No more jumping from the Activant catalog to the eOrder module to check part stock and determine profit margin. R.O. Writer Smart eCat gives you all that functionality in one easy to use, simple interface.

 

But wait, we didn’t stop there… We built on top of Smart eCat brand new Smart eJob functionality that takes all the best features of R.O. Writer’s SmartJobs and combines them with the real time lookup capabilities of R.O. Writer’s new Smart eCat. Yep, you read that right! Real time pricing and availability displayed from multiple suppliers within a SmartJob that is fully integrated into R.O. Writer’s workflow and application functionality. (I know, whoa!) You must see how this seamless, beautiful integration really addresses the needs of the service writer.

 

So don’t waste your time with Web Based Catalogs or buttons to other third party modules that force you to learn new navigation techniques. Use the power of R.O. Writer and Smart eCat functionality to reduce your estimating time; you don’t have to jump between Activant and eOrder to check parts suppliers pricing and availability. Improve your shop profitability by knowing the actual cost of the parts before you present the estimate to the customer and finally (oh finally) be able to protect your profit margins. Live up to the promises you make to your customers by ensuring that parts are available before you tell them that their car will be ready by 5:00pm today.

 

Smart eCat does not emulate the way you conducted business yesterday. Smart eCat does not let you continue to make the same uninformed decisions today. Smart eCat is the way that business will be transacted in the future. Smart eCat and Smart eJobs are both available now in the v1.20 release of the R.O. Writer Shop Management Suite.

 

Are you ready for the future?

 

Here's the link: http://www.rowriter.com/SMARTeCAT/tabid/57/Default.aspx

  • 4 weeks later...
Posted

Here at Midas in Towson, MD we use Activant with R.O.Writer on a daily basis. It (Activant) does integrate rather seamlessly with R.O.Writer. Overall, it is a pretty good cataloguing system, as long as you keep your updates current. We are sent a DVD at the beginning of each month that must be installed on all terminals within the system. This is crucial!

 

The only downside to it is the lack of computerized engine parts included. For example, it's almost impossible to give prices on any sensors, solenoids, etc without calling the individual vendors on these jobs.

 

Other than that, I have no real qualms, and would recommend the system.

 

Hope that helps...

 

-=Mike=-

Mgr. - Towson Midas

Posted (edited)

To all those who don't know it, Midas is the parent company of R.O. writer so I don't think Midas has a choice on what management software they use .

 

That being said, Scott Systems MaxxTraxx Pro software integrates with Alldata, Mitchell, Wrenchead e-commerce (which covers IMC Worldpac and many more), Wrenched, Nexcat and many others directly and doesn't cost anything to buy and the monthly fee is around $90-100 dollars for everything. It's integration is seamless and works way better in my opinion than R.O. writer and there tech support is the best I've ever had. (P.S. I bought R.O. writer so i know what I'm talking about and switched back to Maxx Traxx Pro, it works and is much more intuitive to use than R.O. writer). It also has CC processing right through the program so you don't need any CC machines any more and also has full accounting software.

 

If your in the market for a great easy to use fast shop management system, contact them @ www.scottsystems.com or 800-996-6777 contact Mark

Edited by Orbea
Posted
To all those who don't know it, Midas is the parent company of R.O. writer so I don't think Midas has a choice on what management software they use .

 

Actually....I do have a choice...(chuckle) :P

 

That being said, Scott Systems MaxxTraxx Pro software integrates with Alldata, Mitchell, Wrenchead e-commerce (which covers IMC Worldpac and many more), Wrenched, Nexcat and many others directly and doesn't cost anything to buy and the monthly fee is around $90-100 dollars for everything. It's integration is seamless and works way better in my opinion than R.O. writer and there tech support is the best I've ever had. (P.S. I bought R.O. writer so i know what I'm talking about and switched back to Maxx Traxx Pro, it works and is much more intuitive to use than R.O. writer). It also has CC processing right through the program so you don't need any CC machines any more and also has full accounting software.

 

Dunno about MaxxTraxx, but then again, I wasn't trying to sell anything. (grin) I was just responding to a post. ;)

 

If your in the market for a great easy to use fast shop management system, contact them @ www.scottsystems.com or 800-996-6777 contact Mark

  • 1 year later...
Posted

I evaluated MaxxTraxx, I found it lacking in many categories and simply not refined enough to run an even moderately busy shop. Work management and work flow is poorly designed and almost every feature I asked about was "in development" R.O. Writer seems like a very capable program. It is significantly more expensive than most everything else available. It also has some shortfalls specifically in the schedule, though it is very usable it has some basic design flaws that are surprising based on how well refined the rest of the software is. R.O. Writer's integration with Activant is flawless and by far the best out of any we've evaluated to date.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By carmcapriotto
      Thanks to our Partner, NAPA Autotech
      Matt Fanslow welcomes mobile diagnostic technician Rich Falco to explore the intriguing parallels between poker strategies and automotive diagnostics.
      Show Notes
      Watch Full Video Episode Discussion on Poker (00:01:02) Evolution of Poker Strategies (00:02:22) Game Theory and Diagnostics (00:04:35) Common Misunderstandings (00:12:07) Real-World Diagnostic Scenarios (00:13:26) Electric Vehicle Training (00:15:46) Power Window Diagnosis (00:16:44) Poker Predictions (00:18:05) Understanding Poker Players (00:19:01) Reading Opponents (00:20:14) Experience in Diagnostics (00:22:03) The Importance of Training (00:23:22) Shop Culture Changes (00:26:09) Technology in Poker (00:30:21) AI and Diagnostics (00:31:08) Access to Training Resources (00:32:07) Young Technicians' Knowledge (00:33:05) Poker vs. Automotive Diagnostics (00:33:24)
      Thanks to our Partner, NAPA Autotech
      NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.
      Contact Information
      Email Matt: [email protected] Diagnosing the Aftermarket A - Z YouTube Channel
      The Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Achieve Your Shop Goals With The Power of Intentional Planning #podcast #autorepairbusiness
    • By carmcapriotto
      Our world is rushing head first into an A.I. future and we want to encourage our listeners to remain vigilant in these exciting times, as there is some legitimate cause for concern with the changes brought by A.I. Technology.
      Joining us as our guest is Dan Vance from Shop Dog Marketing.
      Craig has known Dan for a few years now and it was at ASTA in 2023 that he first heard Dan Speak Up on the topic of AI to a group of shop-owners on the promise and peril of AI…and he saw Dan deliver a presentation on the topic again at the MARS marketing conference with the Institute for Business Excellence in (beautiful) Ogde, UT earlier this year.
      In this episode Dan acknowledges many of Craig's concerns regarding AI, while they both align on the actual benefits. 
      Craig states regularly that the last skill machines should ever be able to take from us is our ability to communicate interpersonally and … but in some areas - A.I. is far more capable of outperforming certain tasks.  While that is happening - there remains a disconnect between AI’s ability to generate data and present the data in a way that can produce more effective interactions with real people. 
      Our listeners who may share in Craig’s concerns will no doubt appreciate Dan’s calm and reassuring thoughts on the topic.  
      Watch the YouTube Video
      Topics include:  
      Early AI and Machine learning The concept of Human Capital. Authenticity as a new focus Communication tendency becoming less synchronous Efficiency vs. Authenticity and what we lose AI Strengths and practical uses Social Proof - and a word on Reviews and AI Google quality rater guidelines - EAT - Experience Authority and Trust
      Join Our Virtual Toastmasters: https://remarkableresults.biz/toastmasters
      Thank You To Our Partners:
      The Institute at WeAreTheInstitute.com.  "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace.
      AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com
      AutoLeap at AutoLeap.com. Are you tired of juggling multiple tools to manage your auto repair shop? Say hello to the streamlined efficiency of AutoLeap, the #1 all-in-one Auto Repair Shop Management Software!
      Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings.
      In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound.
      Contact Information
      Email Craig O'Neill: [email protected] Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
      The Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Unlocking Effective Management With The Power of Ownership #podcast #autorepairbusiness
    • By Changing The Industry
      Get Ahead with Honest Feedback and Raise Your Game!


  • Our Sponsors



×
×
  • Create New...