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Who Has Changed Their Shop Management Program Recently? Happy? Not so Happy? Or?

Joe Marconi
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Alessandra Newbie

Alessandra

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Hi Joe,
We've just decided to switch from Tekmetric to Autoleap. The main reason is that, when it comes to types of discounts, the way taxes are handled in Canada is different from how they're dealt with in the U.S., and Tekmetric is not willing to adapt their system to accommodate Canadian clients. Another reason is that Autoleap seems more flexible and versatile than Tekmetric. I’ll keep you posted once everything is set up to let you know if the change was worth it!

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southendautocare Rookie

southendautocare

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We switched to Tekmetric 1 year ago. It is ergonomically easy to use. Most other shops around this area have done the same.  We previously had and liked Mitchell, although we like Tekmetric overall better, as it seems to flow better once used to it. A  steeper learning curve(than Mitchell) for me, but then everything seems to be increasingly so  these days! The other users like it, and learned it quicker.  Like a microwave oven, we probably only use and need 25% of what it can do overall. Previously had Mitchell 1 for about 10 years. 2 others for about 7 years each before that. All seem to lose support when something changes or they get acquired and purchasing company vision changes (like a lot of things).  Hope Tekmetric hangs in there for a while. 

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