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The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.

Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/

Check out their podcast here: https://autorepairmarketing.captivate.fm/

If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind

In this episode of the Weekly Blitz, Coach Chris Cotton from Auto Fix Auto Shop Coaching explores the transformative power of coaching as a form of teaching and development. He highlights that effective coaching is about empowering individuals to find their own solutions, fostering continuous learning, and building long-term capabilities. Drawing insights from leadership expert John Maxwell, Chris contrasts coaching with managing, emphasizing the importance of guiding rather than dictating. The episode also acknowledges Shop Marketing Pros, the sponsor, which offers specialized marketing services for auto repair shops.

Introduction to Coaching (00:00:06)

  • Chris Cotton introduces the podcast and its focus on coaching within the auto repair industry.

 

Sponsorship Acknowledgment (00:01:05)

 

  • Chris thanks Shop Marketing Pros for sponsoring the episode, highlighting their unique marketing strategies.

 

Coaching as Teaching (00:01:05)

 

  • Discussion on how coaching transcends mere direction, emphasizing the importance of teaching and developing others.

 

The Heart of Coaching (00:02:16)

 

  • Coaching is about empowering others to find their own solutions rather than simply providing answers.

 

Coaching vs. Managing (00:03:31)

 

  • Clarifying the distinction between coaching and managing, focusing on long-term development over task oversight.

 

The Teacher's Mindset in Coaching (00:04:40)

 

  • Exploring key elements of a coach's mindset, including guiding, patience, continuous feedback, and creating a safe environment.

 

Building Relationships in Coaching (00:06:52)

 

  • Emphasizing the importance of trust and genuine care in the coaching relationship for effective teaching.

 

Long-Term Impact of Teaching (00:07:59)

 

  • Teaching creates lasting change, equipping individuals to handle future challenges rather than just solving immediate problems.

 

Practical Coaching Techniques (00:09:06)

 

  • Suggestions for effective coaching, including asking questions, offering tools, mentoring, and celebrating learning.

 

Conclusion on Coaching (00:10:12)

 

  • Reiterating the importance of viewing coaching as teaching, influencing lives beyond immediate outcomes.

 

 

 

Connect with Chris:

[email protected]

Phone: 940.400.1008

www.autoshopcoaching.com

Facebook: https://www.facebook.com/

AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae

 

#autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook

Click to go to the Podcast on Remarkable Results Radio

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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