Quantcast
Jump to content

Recommended Posts

Posted
With car counts down we need to take a look at new ways to stimulate work. Now is the time to welcome walk-ins. Bring the customer in. Try to accomdate the customer on their terms. I know it will be tough, but these are tough times.

 

Agree? Disagree?

 

Here in Michigan we started this quite some time ago. Free quick check of issues on the spot is one method. We are attempting to be the most accomodating shop they visit (while maintaining a decent GP). It works. This, however, is only one step. Required adjustments for survival are likely to become far more drastic. Open mindedness will go a long way in surviving what is coming to this industry.

  • 2 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×
×
  • Create New...