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The EV/Hybrid training you've been searching for. Carolyn Coquillette, the President and CEO of Earthling Training and Earthling Automotive, and Jack Rosebro, the Head of Training at Earthling Automotive discuss their insights on the growing market of EVs, their unique approach to EV training, and how they adapted to the challenges of the COVID-19 pandemic. Carolyn Coquillette, the President and CEO of Earthling Training and Earthling Automotive. Listen to Carolyn’s other episodes HERE. Jack Rosebro, the Head of Training at Earthling Automotive. [email protected] Show Notes:

  • Earthling Automotive Training
  • The Dream of Being an EV Training Specialist (00:02:53) Carolyn and Jack discuss the watershed moment that led them to focus on EV training and the similarities to their previous experience with hybrid vehicles.
  • Small Class Sizes and Effective Learning (00:08:41) The importance of small class sizes for effective learning and how it was influenced by their experience training through COVID-19.
  • Utilizing technology in training (00:09:49) Enhancing the learning experience in the classroom.
  • The immersive learning experience (00:11:10) The decision to have individual students work independently rather than in paired groups, allowing for a more immersive learning experience.
  • The importance of basic electrical knowledge (00:18:16) Discussion on the significance of understanding basic electrical concepts in automotive diagnostics.
  • Assessing technicians' background knowledge (00:19:18) The process of assessing technicians' electrical knowledge before enrolling them in specific classes.
  • Tracking progress and improvement (00:23:32) The use of case studies and comprehensive notes to track technicians' progress and ensure effective training.
  • Training in the Deep End (00:25:46) Discussion on the importance of hands-on training and the limitations of slide presentations.
  • Investing in Community Colleges (00:28:05) Highlighting the value of community colleges in providing hands-on training and the need to support and invest in them.
  • Facing the Unknown (00:31:12) Encouraging instructors to embrace new technologies, such as EVs, and challenge themselves to continue learning and adapting their teaching methods.
  • The Paradigm Shift in the Automotive Industry (00:33:53) Discussion about attracting people with a computer science mindset to the automotive profession and the need for a paradigm shift in what a car is.
  • The Profound Impact of EV Training (00:35:04) A story about a student who realized that everything is different when working on Teslas and how it can change a person's perspective forever.

Thanks to our Partners Shop-Ware and Delphi Technologies Shop-Ware: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/ Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. http://DelphiAftermarket.com Connect with the Podcast -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections Delphi-Call-to-action.png       ARN-Website-Banner-July-2022-1200x400-1. Screenshot_340-1.png

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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