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Let's dive into the electrifying world of Electric Vehicles (EVs). Corey Glassman, an EV consultant with Automotive Service Excellence (ASE), brings his wealth of experience to the table, shedding light on the importance of EV certification and electrical safety. Corey discusses the power of certification, the levels of EV certification, electrical safety training and the importance of respecting the potential risks associated with working on EVs.

Corey Glassman, EV Consultant, ASE.

Show Notes

  • The development of EV certifications (00:02:23) Corey Glassman discusses the history of electric vehicles and the need for standardized safety procedures for working on electrified vehicles.
  • The importance of electrical safety in the automotive industry (00:04:04) Corey emphasizes the importance of electrical safety in all aspects of working on electrified vehicles, including voltage levels, current, and potential hazards.
  • The introduction of level one and level two certifications (00:06:18) Corey explains the two certifications developed for the automotive industry: level one for service advisors and level two for technicians, and how they address different aspects of electrical safety.
  • The importance of personal protective equipment (PPE) (00:15:11) Corey emphasizes the importance of using proper electrical safety gloves and PPE when working on electrified vehicles to prevent electrical accidents.
  • The importance of EV certifications (00:18:27) Discussion on the significance of EV certifications for personal safety and the need for standardized safety procedures.
  • Preparing for the rise of EVs (00:19:41) Exploring the inevitability of EVs in the automotive industry and the need for shops to have technicians with EV certifications.
  • Understanding electrical safety (00:20:41) Highlighting the importance of understanding electrical safety procedures and response mechanisms in dealing with potential incidents.

 

Thanks to our Partner, NAPA AUTO CARE

 

Learn more about NAPA AUTO CARE and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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