Quantcast
Jump to content


Recommended Posts

Posted (edited)

Curious to know if anyone has experience with installing state mandated breathalyzers at their facilities? Was it worth it financially? After one DUI my state has a requirement that the device must be installed in the offender's vehicle and I'm wondering if this is something worth pursuing in terms of offering that service and registering with companies already certified with the DMV. Thanks in advance for any info.

Edited by Obsidian Motors
Posted
4 hours ago, Joe Marconi said:

I tried it, it was a horror show. In my opinion, not worth it. There are so many other ways to attract and retain your core, key, profile customers. 

Wow. That's interesting. Would you mind explaining a bit about what made the installations so bad?

  • Like 1
Posted (edited)

Not a part of any of these programs but have received the solicitations in the mail and always go right in the trash. We have had customers come in with these installed and sometimes don't tell us about them when dropping off. Just a total pain to deal with, especially if the repair takes more than a few hours (big job, parts availability, repair with multiple ignition cycles, die-out issues, etc etc). I would echo what Joe said above; "retain your core" and if you want to grow, there are better avenues.

Edited by bonabros
  • Like 3
Posted

I've read comments in other groups that this is not a good clientele.  First they arrive mad that it must be done and are complainers.  Secondly, are you able to bill out your regular rate or not?   However, I've also read that some are ok with it.  Those that liked it were able to charge market rates for the installs.   One guy said that it brought in $30K of revenue annually, but he didn't like how the complaining brought his shop morale down.   

On the flip side, I've made good money repairing a few of these hack job installs.

  • Like 3
Posted
1 hour ago, Joe Marconi said:

As mentioned earlier, my experience was not good. First, the clientele that it attracted did not fit our profile, and many were not even from our area.  The rate for installation, repairs, and removal was set by the company.  My techs did not like doing the work, and my service advisors had many challenges, as Bantar pointed out. Those people that needed the install came in already angry about it.  And none of customer became regular customers.  

Thanks for the insight. Really appreciate it. 

  • Like 1
Posted

Total waste of your time. They only pay 150 bucks here and some take a long time to install. I did them for about 3 years then got out of it. Plus most people that have them only come for that stuff and nothing else. DONT DO IT!!!! 

 

  • Like 3
Posted

I have done them for 2 years. My experience is like most, not any return customers. If you do decide to do it make sure you start your pricing at 350.00 or more per installation and watch out for the pushbutton starts, they can be difficult. 

  • Like 1

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By Changing The Industry
      Navigating Business Success After Achievements #podcast #autorepairbusiness #automotivebusiness
    • By carmcapriotto
      Thanks to our Partners, Shop Boss, and 360 Payments Rena Rennebohm from Empowered Advisor introduces the "Five C's of a Phone Call"—Comfort, Customer, Car, Conclusion, and Close—designed to help service advisors optimize phone interactions and increase conversion rates in the automotive service industry. She emphasizes the financial value of effective phone communication, noting that well-handled calls can greatly improve customer engagement and boost shop profitability. Rena Rennebohm, CEO and Creator of Empowered Advisor. Rena’s previous episodes HERE. Show Notes: Watch Full Video Episode Comfort (00:00:26) Customer (00:01:09) Car (00:01:39) Conclusion (00:02:17) Close (00:03:53) Value of a Phone Call (00:04:36) Customer Experience Insights (00:05:50)
      Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/             Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Coping with Business Stress After Opening a Shop
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Changing The Industry
      Why Toyota Champions Repair Shops and Consumer Experience #podcast #autorepairbusiness


  • Our Sponsors

×
×
  • Create New...