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Posted (edited)

Curious to know if anyone has experience with installing state mandated breathalyzers at their facilities? Was it worth it financially? After one DUI my state has a requirement that the device must be installed in the offender's vehicle and I'm wondering if this is something worth pursuing in terms of offering that service and registering with companies already certified with the DMV. Thanks in advance for any info.

Edited by Obsidian Motors


Posted
4 hours ago, Joe Marconi said:

I tried it, it was a horror show. In my opinion, not worth it. There are so many other ways to attract and retain your core, key, profile customers. 

Wow. That's interesting. Would you mind explaining a bit about what made the installations so bad?

  • Like 1
Posted (edited)

Not a part of any of these programs but have received the solicitations in the mail and always go right in the trash. We have had customers come in with these installed and sometimes don't tell us about them when dropping off. Just a total pain to deal with, especially if the repair takes more than a few hours (big job, parts availability, repair with multiple ignition cycles, die-out issues, etc etc). I would echo what Joe said above; "retain your core" and if you want to grow, there are better avenues.

Edited by bonabros
  • Like 3
Posted

I've read comments in other groups that this is not a good clientele.  First they arrive mad that it must be done and are complainers.  Secondly, are you able to bill out your regular rate or not?   However, I've also read that some are ok with it.  Those that liked it were able to charge market rates for the installs.   One guy said that it brought in $30K of revenue annually, but he didn't like how the complaining brought his shop morale down.   

On the flip side, I've made good money repairing a few of these hack job installs.

  • Like 3
Posted
1 hour ago, Joe Marconi said:

As mentioned earlier, my experience was not good. First, the clientele that it attracted did not fit our profile, and many were not even from our area.  The rate for installation, repairs, and removal was set by the company.  My techs did not like doing the work, and my service advisors had many challenges, as Bantar pointed out. Those people that needed the install came in already angry about it.  And none of customer became regular customers.  

Thanks for the insight. Really appreciate it. 

  • Like 1
Posted

Total waste of your time. They only pay 150 bucks here and some take a long time to install. I did them for about 3 years then got out of it. Plus most people that have them only come for that stuff and nothing else. DONT DO IT!!!! 

 

  • Like 3
Posted

I have done them for 2 years. My experience is like most, not any return customers. If you do decide to do it make sure you start your pricing at 350.00 or more per installation and watch out for the pushbutton starts, they can be difficult. 

  • Like 1

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