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Join Lisa Foshee, Senior Vice President of Government Affairs and General Counsel of the Auto Care Association, and Paul McCarthy, President and CEO of MEMA Aftermarket Suppliers Group, as they discuss the recent update to the law and the challenges that may arise in enforcing it. The recent decision by a federal judge in Massachusetts to allow the law to go into effect is a big step forward for the automotive industry, but there are still some challenges that need to be addressed. They discuss the limitations of the Memorandum of Understanding (MOU) model for data sharing between Original Equipment Manufacturers (OEMs) and independent repair shops and urge listeners to sign the petition at repairact.com and support the Federal Repair Act, also known as HR 906. Lisa and Paul describe the bill as a reasonable and critical solution to ensure vehicle repairability, safety, and cybersecurity. They stress the need for unified and passionate support from the industry to push Congress to take affirmative action and pass the bill.

Paul McCarthy, President and CEO of MEMA Aftermarket Suppliers Group. Find Paul’s other episodes HERE.

Lisa Foshee, Senior Vice President of Government Affairs and General Counsel of the Auto Care Association

Show Notes

  • Update on Right to Repair legislation (00:01:50)
  • Enforcement of the law (00:03:15) The judge denied the request for an injunction, and the law is now in effect and can be enforced. However, the attorney general's office has no immediate plans to enforce the law, which may require private lawsuits by consumers or owners of vehicles to go out and enforce the law.
  • Challenges in complying with the law (00:04:40) The OE's view is that the law is impossible to implement, and therefore they can't comply with it. The aftermarket has a different view and demonstrated to the judge in the trial that there were multiple ways to accomplish what the law requires.
  • Supporting Right to Repair (00:06:12) Encouragement to support Right to Repair legislation by completing a form on autocareadvocacy.org
  • Importance of Right to Repair (00:07:35) Discussion of the importance of Right to Repair legislation for free market competition and consumer choice, and the need for people to let their congressperson know that it matters to them.
  • Maine Right to Repair Initiative (00:11:36)
  • Democracy Win in Massachusetts (00:12:51) Paul McCarthy discusses the recent decision in Massachusetts as a win for democracy, as consumers voted overwhelmingly for the Right to Repair law.
  • Monetization of data (00:17:10) The OES's desire to make money off of data and the fear of losing revenue streams.
  • The Reasonable Bill (00:20:20) The Repair Act is a reasonable bill that seeks to ensure safety and cybersecurity in vehicle repairability. It is something the whole industry should support.
  • Action Timebound (00:22:05) It is critical to show unified and passionate support for the Federal Repair Act by signing the petition on repairact.com. The goal is to have a public hearing by the end of summer or early fall.

 

Thanks to our Partner, NAPA AUTO CARE

 

Learn more about NAPA AUTO CARE and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com

Connect with the Podcast:

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

 
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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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      Contact Information
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      Key Topics Discussed:
      Blade Runner Monologue Appreciation:
      Matt opens the episode with a reflection on the iconic "tears in rain" monologue from Blade Runner. He shares the behind-the-scenes story of how Rutger Hauer improvised the line, making it one of the most memorable moments in cinema history. Matt expresses his love for behind-the-scenes stories and the genuine, unfiltered insights into success and creativity.
      The Role of Luck in Success:
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      Mailbag Questions:
      Do You Believe in Ghosts?: Matt shares his thoughts on ghosts, explaining why he doesn’t believe in them and how he finds the idea more exciting than scary. Fuse Testing: Matt dives into his preferred methods for testing fuses, emphasizing the importance of using a test light with an incandescent bulb and checking for corrosion, especially in rust-prone areas. Loss Leaders in Business: Matt discusses the concept of loss leaders (e.g., free diagnostics, cheap oil changes) as a marketing strategy. He explores the pros and cons, including the risk of devaluing services and setting unrealistic customer expectations. Cell Phones in the Shop: Matt shares his perspective on allowing cell phones in the shop, acknowledging their utility as tools for diagnostics and service information but warning against distractions.
      Upcoming Events and Classes:
      Matt teases his upcoming classes, including a hands-on Pico training session with Scott Shot and a key class with Andrew Sexton. He highlights Tech Talks featuring Garrett Jacobson on HP Tuners as a diagnostic tool and Zeb Beard on diesel diagnostics.
      Key Takeaways:
      Behind-the-Scenes Stories: Matt’s passion for genuine, unfiltered insights into success and creativity shines through, whether discussing Blade Runner or the realities of running a business. The Importance of Evidence-Based Diagnostics: Matt emphasizes the value of using data and evidence to support recommendations, whether in diagnostics or business decisions. Balancing Loss Leaders and Profit: While loss leaders can be an effective marketing tool, they come with risks, including devaluing services and setting unrealistic customer expectations. Cell Phones as Tools, Not Distractions: In the shop, cell phones can be powerful diagnostic tools, but they must be used responsibly to avoid distractions.
      Memorable Quotes:
      "All those moments will be lost in time, like tears in the rain." – Matt reflecting on the Blade Runner monologue. "Luck plays an uncomfortably significant role in success, and people don’t like to hear it, but the data is overwhelming." "If you give away things, you start devaluing them." – On the risks of loss leaders. "Cell phones are step one in us slowly becoming more and more cybernetic."
      Call to Action:
      Check out the Aftermarket Radio Network for more shows on business, marketing, and communication. Attend Matt’s upcoming classes to learn more about diagnostics and tools like Pico and HP Tuners. Share your thoughts: Do you believe in ghosts? What’s your take on loss leaders? Let Matt know on social media or via email.
      Links and Resources:
      NAPA Auto Tech Training Aftermarket Radio Network Blade Runner (1982) – Watch the iconic "tears in rain" scene. HP Tuners – Explore this underutilized diagnostic tool.
      The Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
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      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
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      Click to go to the Podcast on Remarkable Results Radio


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