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Recorded Live at the TST Big Event 2023. Keith Perkins discusses his presentation at the TST Big Event on electrical theory and the challenges of balancing foundational knowledge with advanced concepts for a diverse audience. We also delved into Liz and Keith's relationship as a married couple who work together. They discussed their passion for their industry and how it doesn't feel like work. Bonus: find out how many animals they own!

Keith and Liz Perkins, L1 Automotive Diagnostics and Program, L1 Automotive Training, Listen to Keith’s previous episode HERE.

Show Notes

  • (00:02:56) The challenges of teaching electrical theory
  • (00:06:38) The different types of food they tried at the TST Big Event
  • (00:08:48) Liz and Keith talk about their experience working together as a husband and wife team, including having offices in both their home and shop, and how their passion for the industry makes it feel less like work.
  • (00:11:55) How Keith and Liz find downtime as a couple, including taking time away from work and kids.
  • (00:12:40) How Keith and Liz met in tech school
  • (00:13:39) September 15th is a lucky day for marriage!
  • (00:16:07) How Keith and Liz have grown and evolved together over the years and how it is important to allow oneself to change.
  • (00:23:01) A conversation about Liz and Keith's pets!
  • (00:30:10) Keith talks about how he got into the training side of the industry through YouTube and how he uses social media to encourage technicians to attend training events.
  • (00:31:12) Keith discusses his upcoming presentation for a school career day, emphasizing the professional and high-tech aspects of the automotive industry.
  • (00:34:27) The importance of changing the public's perception of the automotive industry by dressing more professionally and emphasizing the use of gloves and clean hands.
  • (00:37:02) The importance of company culture in the automotive industry.
  • (00:39:10) Keith and Liz discuss the snacks and drinks they provide for their employees.
  • (00:43:13) The challenges of teaching electrical theory and how to make it more engaging for students.
  • (00:43:56) The guests emphasize the importance of attending training events and how it can improve a technician's skills and network.

 

Thanks to our Partners, AAPEX and NAPA TRACS.

 

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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