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Andy Bizub emphasizes the importance of common sense and listening in the automotive industry. It's essential to be open to new ideas and ways of doing things while maintaining consistent business practices and providing real value to employees. By listening to employees and encouraging them to share their thoughts and insights, businesses can thrive and succeed in the ever-evolving industry.

Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL.  Andy’s previous episodes HERE.

Show Notes:  
  • Watch Full Video: HERE
  • (00:03:36) The importance of common sense in decision-making and how it can be imparted to employees.
  • (00:05:42) The brain drain in the industry and the need for sustainable employee benefits.
  • (00:08:25) The importance of training and how Andy has implemented daily training sessions at Midwest Performance Cars.
  • (00:12:35) Andy emphasizes the importance of consistency in decision-making, staying honest, and following through. He also shares advice from his father-in-law on creating achievable and sustainable bonus plans.
  • (00:15:11) The importance of listening to gain common sense
  • (00:16:24) Andy explains how he encourages his employees to listen to each other and how he learns from them.


Thanks to our Partner, Dorman Products. Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

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  • Like 1
Posted

Thanks, Joe, for your comments and support at Auto Shop Owner. I keep finding that common sense is missing in many decisions. Just one idea ... when you are working with your team and looking for buy-in on an idea or a change, wouldn't it be nice to ask your team, 'does this make sense?'; then sit back and listen without comment. A monumental learning moment, and your team will appreciate that you involved them and that you are driving common sense ideas and decisions.

  • Like 1

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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