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Recorded Live at Vision 2023, Maryann Croce shares her experience of overcoming fear as a shop owner. As a business owner, it's normal to face fears and doubts about your ability to succeed. However, Maryann emphasizes that fear can hold one back and even paralyze them, but it's crucial to crush those fears to find fulfillment and rewards in the daily grind of running a business. She also stresses the importance of running a profitable, sustainable, and enjoyable business. Profitability allows for reinvestment in the business, team training, and giving back to the community. Don't let fear hold you back from achieving your goals as a business owner.

Maryann, smallbizvantage.com. Maryann's previous episodes HERE.

Show Notes

  • The Importance of Overcoming Fear [00:01:38]
  • The Three Keys to a Thriving Business [00:04:00]
  • Delegating Tasks and Empowering the Team [00:06:25] The fear of delegating tasks and the importance of empowering the team to grow and develop the business.
  • Overcoming fear and the benefits of running a profitable, sustainable, and enjoyable business [00:07:41] The fear of losing relevancy, and the benefits of running a profitable, sustainable, and enjoyable business.
  • The importance of enjoying what you do [00:09:50] The importance of enjoying what you do and how it can fuel you instead of draining you.
  • Fears associated with making the business enjoyable [00:13:28] The fears associated with stepping into the owner role, focusing on the owner role, messaging, and building and nurturing relationships.
  • Facing the Fear of Leadership [00:18:40] Overcoming the fear of leadership, delegation, and prioritizing tasks to become a better owner and leader.
  • Money Stories [00:22:02] The impact of personal money stories on being profitable and overcoming the fear of raising labor rates.
  • Importance of Networking [00:26:13] The importance of finding local networking groups and mentorship programs to help improve and grow your business.
  • Personal and Business Growth [00:28:47] The importance of personal growth and how it can lead to business growth, as well as the benefits of taking notes and prioritizing tasks.
  • Overcoming fear [00:30:09] The importance of facing fears and how imposter syndrome affects business owners.
  • Business growth [00:30:59] The business grows as the owners grow.


Thanks to our Partners, AAPEX and NAPA TRACS. Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 - Nov 2, 2023, AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at AAPEXSHOW.COM NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at NAPATRACS.com Connect with the Podcast: -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections NAPA-TRACS-Call-To-Action-Graphic-1.png       ARN-Website-Banner-July-2022-1200x400-1.png Screenshot_340.png

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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