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California is mandating 100% of new cars and light trucks sold will be zero-emission vehicles by 2035. How will electric vehicles change the composition of our industry? What are the service opportunities? Should you start working on hybrids if you haven't already? Hear from the perspectives of 3 California shop owners that are ready and prepared for the future.

John Gustafson, Gustafson Brothers, Huntington Beach, CA. John’s previous episodes HERE Dave Kusa, AutoTrend Diagnostics in Campbell, CA. Listen to Dave’s other episodes HERE John Eppstein, John’s Automotive Care, San Diego, CA. Listen to John’s other episodes HERE

Show Notes:

  • California non pretrolium zero emission no sales 2035
  • Start working on hybrids- EV is a hybrid without a gas motor
  • What are the service opportunities on EVs? Preventative maintenance package, component replacement, and programming.
  • Where will you plug your car in? At home? Infrastructure?
  • Staying in contact with customers on a consistent basis will be more important than it is now- visit per customer dropping but ARO going up
  • Range anxiety
  • Fleet average age 12 years old
  • Train service advisors- learn the language, get the trust of the EV customers
  • As a shop, if you're not working on hybrids now, you need to start. You need to learn it. You need to get that training because an EV is simply a hybrid without a gas motor for all intents and purposes. If you understand and have experience with the hybrid aspects, the electric side of hybrid vehicles, EVs will just come naturally.


Thanks to our Partners Shop-Ware and Delphi Technologies Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. DelphiAftermarket.com

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