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Tekmetric changed the look and I hate it


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Tekmetric re-designed the appearance and I can not stand it. I refuse to pay $399 a month for software that gives me a headache to look at. Anyone have a good alternative to tekmetric with all the same functionality that either has a tiered pricing schedule that makes sense for smaller shops, or is less then $399 a month, or looks like tekmetric used to and costs about the same?

 

The only integrations I use from tekmetric are parts ordering and the built in labor catalog, I do not use any of the marketing features so those are not important to me.

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  • 2 weeks later...

You might take a look at ShopWare.  I don't know their pricing, but it's growing in popularity.   Protractor is $399/mo, a little less if you need less than 6 computers.   Then on the new up and comers, you have Shop Monkey, ShopBoss, AutoLeap, etc.

I'm intrigued by what they could have done to cause your headaches.   I peeked at their website for screenshots, but they could be the old style.

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35 minutes ago, bantar said:

You might take a look at ShopWare.  I don't know their pricing, but it's growing in popularity.   Protractor is $399/mo, a little less if you need less than 6 computers.   Then on the new up and comers, you have Shop Monkey, ShopBoss, AutoLeap, etc.

I'm intrigued by what they could have done to cause your headaches.   I peeked at their website for screenshots, but they could be the old style.

I am slowly getting used to the changes, but what they had before worked great, and to log into a complete re design that makes things harder to read was very frustrating to say the least.

I ended up checking out demos of ShopBoss and AutoLeap, as well as identifix. I want to say Autoleap was the closest, but they all lack one or two functions that seem to make tekmetric the leader. I did not check protractor, but I only need 3 computers, so if they have a tiered pay schedule and it hits all the marks it might be worth checking out.

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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