Quantcast
Jump to content


Recommended Posts

Posted

Guest host and shop tour with Dale Warmuth, Leon's Car Care Center, Eureka, CA. Dale emphasizes attention to detail in your shop environment for your customers and employees. His wife even bakes 30 dozen cookies a week for the shop.

Dale Warmuth, Leon’s Car Care Center, Eureka, CA. Dale's previous episodes HERE

Key Talking Points

  • Detail  the process of servicing a customer’s vehicle- cleanliness, maintenance to paint, parking lot and landscaping, customer restrooms, etc 
  • 3rd generation succession planning- weekly meetings
  • Maintain the shop, maintain a safe environment
  • Team poster in customers' lobby, Dale’s wife cooks 30 dozen cookies a week for customers and employees
  • 16 bay shop
  • Maintaining openness and taking photos and texting that to customers, reminding customers about the technicalities of their car.

 

Connect with the Podcast:

Aftermarket Radio Network

 

Subscribe on YouTube

Visit us on the Web

Follow on Facebook

Become an Insider

Buy me a coffee

Important Books

Check out today's partner:

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

  ARN-Website-Banner-1200x400-1.png

Screenshot_340-2.png

Click to go to the Podcast on Remarkable Results Radio

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...