How To Build Relationships with Students and Schools [RR 760]

[carmcapriotto]

How do your service advisors close their sales with a customer? Are they pre-scheduling for future maintenance appointments? Brett Beachler’s business has a 40% close rate for pre-scheduled maintenance appointments. He discusses how to make your current customers, your future customers.  Grab a pen and paper or head to the show notes on this episode. You don’t want to miss Brett’s closing presentation that can be implemented in your business.

Bill Snow, VP Rad Air, and VP of Franchise Development Andy Fiffick, CEO Rad Air, 10-locations, franchise

Key Talking Points

• Get your energy by talking with students about our industry
• Is an undergrad degree considered worthless in today’s world?
• How has this paid off? Andres Hobbs is on track to be a master technician before 25 years old. Matt Harbert started as an apprentice program at Bill’s from a school, started as work-study then was hired to join their apprentice program. Corporation knocked on Matt’s door to hire him, and he left and came back 9 months later. He didn't enjoy the culture at the corporate level. 
• Identify the school around you- research the contacts (teachers/principles/school counselor), reach out with what you can offer (perspective in the classroom, mock interviews, host shadow day etc), and reach out to the chambers, consistency is the key
• “Opportunity is missed by most people because it is dressed in overalls and looks like work” Thomas Edison 
• Invest the time and receive the reward
• Talk about what you can do to engage with your students, your staff, and your administrators.
• Be authentic, be genuine, be supportive, be open-minded, and help that young man or woman understand the benefits of being part of our awesome industry

 

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