By
carmcapriotto
Thanks to our Partner, NAPA Auto Care Craig Noel recounts his near-death experience from multiple blood clots in his lungs and how it profoundly affected his perspective on life, family, and business. This life-altering event led Craig to reevaluate his priorities, emphasizing the importance of relationships and intentional living. Craig shares how his absence from work revealed the strength of his team and the culture he built. The discussion covers overcoming the "I can't" mentality, establishing accountability, and planning for unforeseen circumstances. Craig's story inspires listeners to cherish relationships, embrace change, and focus on what truly matters in life. Craig Noel, Sun Automotive, Springfield, OR. Listen to Craig’s previous episodes HERE Show Notes
Craig's Near-Death Experience (00:01:13) Craig shares his story of a near-death experience caused by multiple blood clots in his lungs.
Understanding the Health Crisis (00:02:12) Craig explains his symptoms leading to hospitalization and the discovery of the blood clots.
Reflection on Life Changes (00:05:34) Craig reflects on how his near-death experience shifted his perspective on relationships and life priorities.
The Importance of Relationships (00:07:17) Craig emphasizes the need to value relationships and communicate feelings intentionally.
Reconnecting with Old Friends (00:08:29) Carm shares a personal story about reconnecting with an old friend, highlighting the importance of maintaining connections.
Intentional Communication (00:09:41) Craig discusses the impact of intentionally reaching out to influential people in one's life.
Material vs. Emotional Fulfillment (00:10:25) Craig contemplates the balance between material possessions and the importance of relationships.
Living Without Distractions (00:12:00) Craig suggests leaving phones at home during family outings to foster better connections.
The Impact of Technology on Relationships (00:12:25) Carm reflects on how technology affects family interactions and the need for personal discipline.
Planning for Meaningful Experiences (00:13:14) Craig encourages planning meaningful experiences and spending time with loved ones.
Business Continuity Discussion (00:15:42) Carm discusses the importance of planning for business continuity in case of unexpected events.
Leadership and Team Discussions (00:16:49) Craig emphasizes the value of discussing business operations and leadership with team members.
The importance of presence (00:17:04) Craig discusses the significance of being present and the impact of leadership on team culture.
Reassessing leadership roles (00:17:41) Craig reflects on his need to be present and the realization that his team can thrive independently.
Employee accountability (00:19:26) Discussion on implementing employee diaries to enhance accountability and track conversations.
Introduction of 'Way We Do' software (00:20:11) Craig explains how this software helps manage SOPs and employee manuals effectively.
The value of modifying processes (00:22:05) Emphasis on customizing borrowed ideas to fit your unique business culture for better results.
Planning for unexpected events (00:23:05) Carm shares insights on having contingency plans, referencing a previous episode about preparedness.
Updating legal documents (00:24:40) Craig talks about the importance of updating wills and trusts to ensure business continuity.
Collaboration with professionals (00:25:27) Advice on involving various professionals to create a comprehensive support system for business planning.
The importance of perspective (00:26:36) Craig shares personal insights on enjoying life and not feeling the need to prove oneself.
Encouraging accountability (00:27:36) Carm suggests involving close individuals to hold each other accountable for life planning decisions.
Impact on employees' lives (00:29:05) Craig reflects on how he can positively influence his employees' futures through thoughtful planning.
Final thoughts on preparedness (00:30:04) Carm and Craig conclude with reflections on the need for proactive planning and emotional resilience.
Thanks to our Partner, NAPA Auto Care Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections
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By Joe Marconi in Joe's Blog0 commentsIt always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
By carmcapriotto
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