1 Out of 4 Employees Are Considering Quitting, What Are You Doing About It? [RR 714]

[carmcapriotto]

 

Dave Luehr, Elite Body Shop Solutions

Key Talking Points

• Increase in severity of repair jobs- technology is a factor, distracted driving, but lacking technicians to work in industry
• 4.5 million people quit their jobs in Nov 2021, 1 out of 4 employees are considering leaving you right now. There is a shortage of great places to work, not a shortage of talent.
• The three critical steps to solving a business’s “talent shortage”
• Build the Best – how to create a “magnetic”  business model that draws the best workers to it. Rate yourself 1-5 on your ability to provide meaningful work for your employees- having a noble cause, relevance, be acknowledged, 1 on 1 meeting. Are you measuring your employee's performance and do they know how they are performing relative to the company’s expectations? Do they feel like they’re a part of a team? Do you have goal guidance for your employees?
• Find the Best – strategies to find and draw the people who will be the best fit for your company.
• Keep the Best – strategies to keep a high-performing team engaged and feeling at home in their jobs.
• Insurance companies are going to be identifying totaled cars quicker prior to towing and repairing
• Levels of trust- trust with customers (providing confidence, integrity, delivering vehicle when promised), trust with employees (getting to know them as individuals, psychological safety- say what’s on your mind in a trusting environment)
• Personality assessment to see if someone is coachable- DISC, measures values and motivators, how do they see themselves in the world? Are they looking for a quick fix?

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