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Many of us were once techs, but now hold the management role within our facilities - and as much as we'd love to say we're as technically proficient as we once were, the reality is technology is changing SO quickly that it's tough at times to stay on top of it! 

Scan tools are being released at a dizzying pace, and the features required aren't what they were 5 years ago!

In this episode of the ASOG Podcast, David and I talk with Brandon Dills of Jarhead Diagnostics about just that! 

Brandon shares his scan tool choices and what tool, if he could choose only one, that he would purchase!

We also talk some techncian perspective and there's even some dealer perspective in there! 

Make sure you listen to the whole things, as there's some killer information mixed in 😉

You can listen on your favorite listening app here:

https://www.buzzsprout.com/1182755/7851337-asog-podcast-ep-21-is-your-shop-under-equipped-with-brandon-dills-of-jarhead-diagnostics

There's also a live premiere on YouTube currently! Go and share your opinion with other listeners!

Please considering liking, subscribing, sharing, reviewing or commenting on your favorite platform! It really helps us know how to better serve this community!

https://youtu.be/J7Wu29AA_FM



  • 2 weeks later...
Posted

I do like my snap on tools, autel is really looking like a better value right now in my opinion. 

 

We end jumping between autel and snap on for most daily task, the autologic drivepro and programming laptops have been a huge lifesaver in many ways too!

Posted

Snap On is my go to.  If there is a PID or command missing I grab the Autel.  Between the two I have very few gaps.  I like the Snap On way better than any other tool I've used and I don't like the Autel very much but it is necessary sometimes.

  • Like 1
Posted

In a few upcoming episodes, we're talking about new access restrictions and what we face as an industry. 

 

So let me ask this question - what would your reaction be if you lost the ability to obtain even basic data or perform simple functions like a relearn without VSP credentials?

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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