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Chris Gardner, MAAP, is Vice President of the Automotive Aftermarket Suppliers Association He manages all technology areas for AASA members, including the AASA Technology Council and the AASA Technology Conference. The AASA Technology Conference is the leading technology event in the North American Automotive Aftermarket industry. He represents members on the Aftermarket Telematics Task Force, AASA Telematics Working Group, NASTF’s Equipment & Tool Committee, and the AASA Vehicle Data Work Group. Gardner also provides executive oversight for all major events including AAPEX. He also manages the association’s Intellectual Property Council and manages internal staff operations.

Chris has more than 30 years of experience in the automotive industry, has received two automotive component patents, and has written dozens of articles and white papers on various automotive materials and processes. Visit Chris’ previous episodes HERE.

Mark Bogdansky is the Senior Director of Meetings and Events for the Auto Care Association. He is responsible for strategic planning and tradeshow management for the Auto Care Association, including the AAPEX and HDAW shows. Prior to joining the Auto Care Association, he was VP of exhibit operations at the National Retail Federation. While at NRF, he oversaw several nationally recognized and awarded trade shows, that were consistently among the country’s biggest and fastest-growing. He is an active member of multiple industry advisory boards and committees and has spoken at several industry events.Auto-Care-Associaiton-Logo.jpg

The Auto Care Association is the voice of the $392 billion-plus auto care industry. They provide advocacy, educational, networking, technology, market intelligence, and communications resources to serve the collective interests of our members.

Key Talking Points

  • AAPEX is co-owned by The Auto Care Association and the Automotive Aftermarket Suppliers Association (AASA). Auto Care CEO is Bill Hanvey and Automotive Aftermarket Suppliers Association CEO is Bill Long.
  • Auto Care and AASA are valued partners working together to meet the needs of the industry and stay ahead of the curve.
  • SEMA and AAPEX work well together. AAPEX is aftermarket week.
  • The Keynote session has become more valuable. It is a big event feel and is so important to kick off AAPEX. This year’s Keynote speakers were Karl Rove and John King.
    • Get involved was the resounding message.
      • Your senator/congressman wants to learn about aftermarket  
      • Write, call, email, invite, attend a local fundraiser
  • AAPEX has grown important programs for the service professionals. There are more and more service professionals appreciating the training that AAPEX is focusing on.
  • The culture  of both associations working together to make AAPEX successful
    • More keynote sessions- kicks off AAPEX, big event feel, just under 1,000 attendees
    • Finding the next big thing each year- mobility garage as an example this year
    • Both associations have show committees that share feedback  
    • Collect information/data from board members, visit other trade shows
    • Survey attendees/exhibits
  • Trends
    • Technology developing at a rapid rate- used to market product, digitization of processes/data/ordering, digitization of parts of products (sensors/software in parts)
    • More technology showing up in the AAPEX booths. A lot of ADAS showing up at AAPEX.
    • Data access/SVI (Secure Vehicle Interface)
  • Service professional key part in industry
    • The power of the end user communicating to suppliers and manufacturers.

 

Resources:

  • Thanks to Chris Gardner, and Mark Bogdansky for their contribution to the aftermarket’s premier podcast.
  • Link to Automotive Aftermarket Supplier Association (AASA) HERE.
  • Link to The Auto Care Association HERE.
  • Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.

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This episode is brought to you by Federal-MogulEpisode-Logo-Sponsored-By-v1-300x93.pngMotorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com  and fmgaragegurus.com

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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