Quantcast
Jump to content

Recommended Posts

Posted

Kelly Moore

Dr. Kelly Thumm Moore has over 20 years of experience in the career-focused higher education industry. She currently serves at Campus President for Lincoln College of Technology – Denver, a career-focused college offering certificate and degree programs in the automotive and skilled trades fields. Her previous experience includes presidencies for Westwood College and Career Colleges of Chicago, institutions offering career-focused curriculums in allied health, IT, design, construction management, business, court reporting and paralegal. Dr. Moore began her professional career with Northern Arizona University and DePaul University in Student Affairs, General Counsel, Business & Finance and Internal Audit departments. She currently serves on the Board of the Colorado Chamber of Commerce and Colorado Association of Career Colleges & Schools (CACCS).

 

Dr. Moore holds a doctorate in higher education management from the University of Pennsylvania, an M.S. in public service management and a B.A. in history from DePaul University and a paralegal certificate from Roosevelt University.

Key Talking Points:

  • Colorado changed legislation 3 years ago
  • Require high schools to talk about opportunities after HS beyond a traditional 4-year college degree
  • Sponsored by a legislator who owned a construction company that couldn’t find employees
  • Mid 1980s-1990’s high schools change out automotive shops to computer labs- took away opportunity and exposure
  • A shift from focusing on college preparedness to workforce development- internships, apprenticeships, etc 
  • On-campus events for students and parents- annual car show, community events, open houses
  • Two critical ages when kids are thinking about their future- 6th grade and 10th grade, parents can ignite their passion by giving them plastic engines to build and run and look into hands-on summer camps
  • Retention- the majority of students go to dealerships because readily available (dealerships attend career fairs more than independent shops)
  • Encourage more people to join industry especially women- Women student population grew from 5% to 8%

Resources:

  • Thanks to Kelly Moore for her contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Love what we do, buy a cup of coffee HERE.

Be socially involved and in touch with the show:

Facebook   Twitter   Linked In   Email

Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser and many more. Mobile Listening APP's HERE

Join the Ecosystem - Subscribe to the INSIDER NEWSLETTER HERE.

Buy Carm a Cup of Coffee 

This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve. With 2,500 exhibiting companies, you’ll see the latest products, parts, and technologies for your business. As a result, the event also offers advanced training for shop owners, technicians, warehouse distributors (WDs) and auto parts retailers, as well as networking opportunities to grow your business. AAPEX 2020 will take place Tuesday, Nov. 3 through Thursday, Nov. 5, at the Sands Expo in Las Vegas. Therefore, more than 48,000 targeted buyers are expected to attend, and approximately 162,000 automotive aftermarket professionals. They will be from 135 countries which are projected to be in Las Vegas during AAPEX 2020. For information, visit aapexshow.com

Click to go to the Podcast on Remarkable Results Radio

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By carmcapriotto
      Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded live at AAPEX 2024, this episode highlights the launch of MEMA's Tech Training Hub, a centralized platform for training resources, underscoring the industry's commitment to innovation, trust, and professional development. This episode is packed with updates on upcoming industry events, the significance of continuous education, and the entrepreneurial spirit driving the aftermarket industry forward. Paul McCarthy, President of MEMA, Aftermarket Suppliers. Find Paul’s other episodes HERE. Chris Gardner, Senior Vice President, Programs & Technology, MEMA, Aftermarket Suppliers Show Notes Watch Full Video Episode Right to Repair Progress (00:02:05) Technology in the Automotive Industry (00:05:35) Upcoming Institute Summit (00:06:29) https://www.wearetheinstitute.com/summit Rapid Technological Changes (00:07:41) Entrepreneurial Spirit in the Industry (00:09:23) Commitment to Repair All Vehicles (00:10:31) Tech Training Hub Launch (00:11:33) https://www.mema.org/tech-training-hub Training Portal Details (00:15:18) Manufacturer Collaboration (00:16:45) Training Opportunities in the Industry (00:18:21) Growth of Training Professionals (00:19:48) Challenges of New Technologies (00:20:04) Building Consumer Trust (00:21:05) The Importance of Education (00:22:45) Embracing Industry Changes (00:23:28) Electric Vehicle Trends (00:24:01) Future Opportunities in Aftermarket (00:24:50) Consumer Awareness of EV Technology (00:26:33) Importance of Attending AAPEX (00:27:30) https://www.aapexshow.com/
      Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2025. Mark your calendar now … November 4th-6th, 2025. AAPEX - Now more than ever. https://www.aapexshow.com/ NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/                 Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Revolutionizing the Automotive Industry With Leadership And Performance #podcast
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded live at AAPEX 2024, this episode dives into the evolving landscape of industry standards and the critical right to repair movement. Gain valuable insights into AAPEX's forward-thinking approach to education and technology, and discover how community and continuous learning are driving business success. Bill Hanvey, President and CEO of the Auto Care Association. Find Bill’s other episodes HERE. Dwayne Myers, Dynamic Automotive, 6 locations, Maryland. Dwayne’s previous episodes HERE. Show Notes Watch Full Video Episode Planning for Next Year (00:00:22) Car Care Professional Network (00:01:49) Upcoming AAPEX Dates (00:02:10) Engaging Shop Owners (00:03:00) Value of Education at AAPEX (00:03:44) Hands-On Training Experience (00:04:09) Importance of In-Person Events (00:05:10) Industry Workforce Statistics (00:05:41) Networking Value (00:06:47) Being a Student of the Business (00:08:01) Overview of AAPEX 2024 (00:09:47) Emerging Technologies at AAPEX (00:10:33) Student Competition at AAPEX (00:11:37) Future of AAPEX (00:12:42) The Setup of AAPEX (00:13:00) Right to Repair Discussion (00:14:08) The Art of Repair (00:17:31) Language Shift in the Industry (00:17:52) Redefining Workflow (00:18:11) The Beauty of Collaboration (00:18:45) Critical Communication in the Industry (00:19:32) Collective Family Concept (00:19:50) Manifesto to Declaration (00:20:04)
      Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2025. Mark your calendar now … November 4th-6th, 2025. AAPEX - Now more than ever. https://www.aapexshow.com/ NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -Special episode collections: https://remarkableresults.biz/collections The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/                 Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Episode 192 - Trust, Leadership, & Future of Automation in the Automotive Industry with Josh Parnell


  • Our Sponsors

×
×
  • Create New...