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SERVICE WRITER PAYROLL QUESTION

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autoguy Rising Star

autoguy

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So 8% is on all top line sales, correct? So if the shop generates 1M in sales, the service writer makes a gross 80k? How does the vacation fit in there? How is that and other time off paid? Depends on your sales, but 8% seems a little high.

Why not lower the % and pay a salary plus a % of sales for days worked or the week. 

KAH Rookie

KAH

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Posted

Please tell me that you take into account profit margins for parts and for labor when paying your service writer 8% of gross sales?  

If you do not, your service writer could very well be making more money than you. 

 

 

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  • 2 years later...
Andre R Enthusiast

Andre R

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We approached this problem a little differently. Our shop sits within 1.5 miles of 12 different new car dealerships. They all pay between 8 and 10 percent of sales. They also have some customer satisfaction goals that they need to meet. We pay hourly with overtime and then a percent of sales. Right now both of our service writers are paid $20 per hour. They need to hit $15000 in sales per week to start the incentive. They get 1.25% at $15000 and it increases .25% at every increase of $2500 in sales and tops out at 2.5%. For holiday pay or vacation pay they just get their hourly pay. With this system the writers help each other out through the whole process .

 

Andre R Enthusiast

Andre R

Posted
Posted

Yes. One writer works Monday through Friday, 42.5 hrs and the other writer works Tuesday through Saturday 42 hrs. We pay our people weekly and all incentives are payed weekly.

Hands On Community Regular

Hands On

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Posted

Since no one answered your question, I will give it ago, how about you take his pay for the three weeks prior to his vacation, use that to generate a daily average pay at that time, then pay him that daily average for his days off.

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