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Was reading an article about Hyundai offering Lyft rides to their customers and was wondering if anyone has done or thought of doing this with Lyft or Uber instead of shuttling your customers around. 

Lyft has a business site: https://www.lyftbusiness.com/?utm_source=google&utm_medium=cpc&utm_campaign=b2b&creative=263920142322&keyword=%2Blyft %2Bcustomer&matchtype=b&network=g&device=c&segment=all&utm_content=self-serve&placement=&adgroup={adgroup}&gclid=Cj0KCQjwu-HoBRD5ARIsAPIPene7xTDnfQyMoT8kp1PriZCzffGzu0Zkmd1EoAmIiFyCzB0_wuiP8QwaAto0EALw_wcB

Here's Uber: https://www.uber.com/us/en/business/central/

Posted

We use Uber all time. $5 or $10 is a whole lot better than an extra employee, car, insurance, gas.....

Posted
4 hours ago, Old and Tired said:

We use Uber all time. $5 or $10 is a whole lot better than an extra employee, car, insurance, gas.....

Do you use it through the uber app or other app? How do you actually do it or do you just credit your customers back?

Posted

I just say here, let me take care of it and use the app myself. 

Posted

We use Uber almost daily. They consistently arrive in less than 5 minutes, deliver good service, and for less than I can run a vehicle for, let alone a vehicle AND an employee. I'm glad I don't have to do it for a living--talk about a razor thin margin!

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  • 2 weeks later...
Posted

We use Uber and Lyft. We use their dashboards that allow the customer to get a text message when the car is coming, easy for return trips too. The customer has a text message that they click when they're ready to be picked up. Lyft is called their Lyft Concierge: https://www.lyft.com/concierge . The dashboard shows all of your rides you've ordered, costs, users, etc. Very handy to know exactly when your customer will arrive too!

We stopped using Uber as the prices for "Surge" were getting out of hand.

 

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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