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HillBilly HoeDown 
 
“Time for an old fashion sing-a-long. 
You know the tune, now sing it like you know 
you do when you’re in the shower!"
 
Come on now… you can do it!
 
First a little Banjo pickin’ … ya got it… OK
Here we go….
---------------------------------------------------------
 
Come listen to my story about a man named Jess
          A do it yerself guy who kept his car 
          a mess
 
Then one day while in a tinkerin’ mood . . . 
         Out from the engine came a bubblin' crude . . .
 
Oil that is, .  . .  black gold, . . .Texas tea
 
The next thing ya know Ol’ Jess ain’t thinkin’ clear
          Kin folk said, Jess move that car out a here!
 
Said a mechanic place is where you ought to be
         So he hauled the ol’ car to the facil-i-ty
 
Repair shop that is, spinnin’ tools, movin’ tires
 
Now with all the repairs done, Ol' Jess can get back
          He's pritnear giddy not having to be towed…
 
Ol’ Jess says he ain't workin' on his own car no more!
         He reckons it'd be easier just to come thru the lobby door….
 
Front door of the repair shop that is, no tow trucks, no home repairs.
 
Ol' Jess yelled out, "Car repair ain't the place fer me!"
        “Workin' on ur own jalopy ain't like it used to be.”
 
Said, “These here cars, are too complex for me these days”  
         “It takes a heap of schoolin’ just to fix em’ anyways.”
 
Trainin’ that is, conventions, classes, and OJT. 
 
 Ol’ Jess refers our shop to all his family and his friends,
         They're so glad that he ain't fixin' cars no more 
          and mention it time and time again.
 
But, now it’s time say goodbye, to Jess and all his kin. 
        We’d like to thank you folk fer kindly droppin in. 
 
You're all invited back again to this here locality 
        To have a heapin helpin of our wrenchin’ abilities 
 
Auto repair that is.  Engines, Transmissions, Brakes, and more…
 
Y'all come back now, ya'hear?
 
A little more Banjo and repeat the first verse.  
Alright!  Ya done well Y’all! ! !  

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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