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Ode to Santa and the Economy              
 
 
There goes Santa, running for his sleigh; 
He’s gotta run fast, to get away.
 
You see, the economy has struck the North Pole as well; 
The elves are on strike, and his wife is givin' em' hell.
 
These days when Santa appears at the local department store; 
It’s not just for fun or photos, but for gifts he needs to score.
 
He'll check the store layout and make a quick dash;
Why even Santa max'd out his credit card and is low on cash.
 
So off he goes, into the night; 
To find those gifts, and get out of sight.
 
Now, he’s not going to make a whole lot of stops;
‘Cause look out Santa… here comes the cops.
 
Santa leaps to his sleigh and flys far into the night; 
Carrying all those gifts, on his yearly flight.
 
Way into the morning, the police search high and low;
Only to find a few tracks left in the snow.
 
You'll hear all the alarms blaring, late into the night;
But old Saint Nick will be long gone, and clean out of sight.
  
Santa has to be quick, to have it done by Christmas Eve;
So many gifts, and so many places to be…
 
The presents will be wrapped, and the tags will be off;
Cause old Santa is very careful, not to get caught.
 
So check your presents,  early on Christmas day;
(Keep it hush-hush if they're from Santa, OK...?) 
 
Now, I don’t know if Old Saint Nick, stopped at your house or not; 
But If he did … … … …  … 
.....THOSE GIFTS ARE . . .  HOT ! !
 
 
 
 
 
 
PEACE ON EARTH, GOOD WILL TO ALL
MERRY CHRISTMAS EVERYONE! !  !

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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