Who are using for digital inspections?

[spencersauto]

Who are you using for digital inspections? Likes/dislkes? Cost to setup and monthly cost?

[Outwestauto]

We have been using bolt on technology for about 6 months now and love it, and the customers love it.  Plus with easy access to pictures of the before and after repairs is worth it for any potential future problems.  No longer is there lost tech sheets blowing around in the shop, and overall better communication between the techs and office staff. Monthly cost is $299 for the service, and we bought samsung galaxy tab a for about 139 each, plus bought screen protectors and casesat about $20 per tablets, and then there is a $79 configuration fee per tablet that is a one time fee.  Not super cheap to setup and get going but the befits and increased revenue is huge.  We performed very through inspections and have seen our average RO go up almost $50.  So yah its paid for it self many times over.

[Framingham Auto Service]

We have been using Auto Vitals for years.

[TallmadgeTire]

I have looked at AutoVitals and Bolt On and am leaning towards Bolt On due how much it integrates into our ASA TireMaster system.  With AutoVitals, there was no two-way communication between that and TireMaster.  I wasn't keen on the separate monitor running the dashboard, but also couldn't see toggling between windows at the counter on one monitor.  Bolt On is pricier, but they seem to be a quickly growing company with lots of positive feedback/reviews.  The guys doing the demo had deep knowledge of the product and did an interactive demonstration with me, whereas AutoVitals was just a smoke and mirrors sort of presentation.  I, too, am curious to hear everyone else's thoughts on this topic.  Are there other decent options out there I haven't seen yet??? Are Bolt On and AutoVitals the only games in town?

[gandgautorepair]

We started using Bolt On in Feb and we are glad we went to it. A few thousand to set up, but worth it. Our ARO went up $50+ because of the more consistent inspection process. It was not easy to implement, we had a very consistent work flow process before and the digital demands a total reworking of the work flow process. It was a challenge, but worth it.

[kars]

I have used AutoVitals and Bolt On. Bolt on is miles ahead of AV in my opinion. Bolt On is much more intuitive and easier to implement, especially if you use Mitchell.

[5 Star Auto Spa]

I think it really depends on which company has full integration with the shop management software you are using.  If the digital inspection does not have full integration with the shop management software, you will lose out on a lot of functionality.

[3PuttFever]

I have shop management software that isn't integrated with either. They are developing their own digital inspection form and it's buggy. Just switched two years ago to this shop management software and I love it - except for not having any integrated inspection after market product. Ironically, the software I switched from IS integrated with Bolt On and Autovitals. Ouch...

Thinking of using a digital inspection form separate from our shop management software. Not ideal but if I can improve ROA and sales it will be worth it. 

[kars]

Bolt On....still. Great support.

Edited December 26, 2017 by kars
duplicate post