What’s Your Strategy For This?

[JustTheBest]

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[Hands On]

As a small shop with two techs and four lifts, I can not afford to do oil changes all day long. I schedule one waiting oil change a day, first thing in the morning. Sometimes I will do two. I train my regulars to schedule a week ahead. 

I often suggest to my customers that they use a quick lube through out the year and just see me once a year for a good safety check. We are always busy year round and do not have car count issues.

I have issues finding employees.

[jfuhrmad]

On 6/25/2017 at 0:22 PM, Hands On said:

As a small shop with two techs and four lifts, I can not afford to do oil changes all day long. I schedule one waiting oil change a day, first thing in the morning. Sometimes I will do two. I train my regulars to schedule a week ahead. 

I often suggest to my customers that they use a quick lube through out the year and just see me once a year for a good safety check. We are always busy year round and do not have car count issues.

I have issues finding employees.

Thanks for sharing.  Where do your new customers come from?

[JustTheBest]

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